Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
The Sr. Digital Analyst has hands-on experience with digital analytics tools, a solid ability to tell data stories, a problem solver, and someone that is passionate about creating remarkable digital experiences driven by digital insights. We’re a team of 30+ in the US with global and consulting partners. We partner closely with the Consumer Office and lines of business to measure the effectiveness of digital properties used by millions of customers.
We seek to promote the fair treatment and full participation of all people, particularly groups who have historically been underrepresented or subject to discrimination based on identity or disability.
If you are located in Eden Prairie, MN, you will have the flexibility to work remotely*, as well as work in the office as you take on some tough challenges. 3 days in office every week.
Primary Responsibilities
- The position requires experience in digital analytics, relationship building skills, and proven ability to think strategically in the complex and evolving healthcare environment
- Develop and distribute reporting to track digital performance and engagement, business trends, and other metrics
- Perform in-depth analysis across multiple websites to understand digital behavior and uncover key areas for improvement to drive engagement and success
- Translate results into clear insights and recommendations to support continuous improvement to websites and campaigns
- Managing key projects by ensuring alignment and understanding of program/project scope, facilitating meetings, and ensuring deliverable are met
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- 2+ years of digital analytics experience working with large, distributed teams
- Demonstrated experience utilizing the Adobe suite of web analytics products (e.g. Workspace, CJA) or Google Analytics
- Demonstrated experience utilizing session replay tools, Glassbox, DataDog, Fullstory or similar
- Demonstrated experience in managing the analytics lifecycle, including testing methodologies
- Experience with MS Office tools (Excel, Word, PowerPoint)
Preferred Qualifications
- Proven ability to act as a subject matter expert on best-in-class digital analytics, consulting with stakeholders to enable the best possible view to consumer behaviors
- Proven ability to develop learning and optimization plans collaboratively with data science, web analytics, and business stakeholders
- Proven ability to gain an in-depth knowledge of Optum website architecture, KPI’s and customer goals
- Proven ability to manage customer expectations appropriately and keep projects on schedule and within scope
- Proven ability to manage multiple projects, with multiple remote teams, at one time
- Proven ability to provide regular status updates to the leadership and quickly escalate potential issues
- Proven effective communication skills with a variety of different stakeholders
Total Compensation. As part of your total compensation package, which includes base, bonus opportunity, PTO and holiday pay, you will also receive these benefits at these rates, not to mention a remote work opportunity and healthy work/life balance.
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
