Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
This position works on a wide range of activities related to department including developing tools for strategic planning and analysis and development of action plans and project plans. Assists the executive with business process and policy development of programs and productivity initiatives. Develops and analyzes monthly reports and a variety of ad hoc reports to support key departmental and corporate initiatives. Works with senior managers within the division as well as other departments to document, drive or improve processes. Represents the executive at meetings when directed; supports the executive by providing extensive professional assistance, project management, analysis and recommendations on issues and perform highly responsible management work covering a broad range of activities.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
- Assists in the development of tools to track organizational objectives and short and long-range project or program goals
- Independently manages a project and maintains a performance management process which includes performance planning and results for assigned project and programs; advising, supporting and ensuring performance requirements, goals, measures, and assessment activities are established, met, tracked, and reported
- Prepares draft agendas for meetings for review with executive. Prepares appropriate backup materials and arranges for presence of appropriate directors and vice presidents. Participates in meetings, takes minutes and provides advice and follow-up correspondence
- Prepares reports, presentations, verbal/written correspondences, policies, communications, procedures and other required documentation on behalf of the executive
- Performs moderately complex business analysis and conducts research, analyzes/interprets information on issues, proposals and problems to ensure that adequate data is provided to executive for decision-making and informational purposes
- Prepares budgets, conducts expense analysis, and communicates with executive staff on matters pertaining to budget and resources
- Takes projects from concept through full implementation and control
- Analyzes processes and presents findings to functional leads to develop or improve processes, products, services and/or programs to support the overarching goals of the enterprise
- Conducts focus groups, process observation, and time and motion studies as necessary
- Works closely with IT and business partners to identify and maximize opportunities to use information and technology to improve product, service and/or business processes
- Able to serve as a liaison between business and IT to document business and / or technical requirements
- May act as a resource for others
- Performs all other related duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- High School diploma / GED
- 3+ years of progressive responsibility with successful professional assistance, project management or process improvement initiatives
- Experience in mobilizing teams and maintaining motivation to accomplish goals under stringent timelines
- Demonstrated ability to solve moderately complex problems independently
- Demonstrated ability to plan, prioritize, organize and complete complex work efforts to meet established objectives
- Proven ability to successfully develop a project plan or action plans and execute the plan through implementation
- Proven ability to collaborate and coordinate work with other team members
- Proven ability to interact one-on-one and consult with all levels of executive management
- Proficiency with Microsoft Office applications to include Word, Excel, Visio, PowerPoint and Outlook
- Working knowledge of Share Point
- Must be willing to travel for work-related purposes as deemed necessary
Preferred Qualifications
- Bachelor’s degree in Healthcare Administration, Business Administration or a related field
- Project Management Certification (PMP)
- Experience with process mapping methodology and creating process maps
- Health plan, healthcare or clinic operations experience
- HEDIS/Stars experience
Physical & Mental Requirements
- Ability to lift up to 25 pounds
- Ability to sit for extended periods of time
- Ability to use fine motor skills to operate office equipment and/or machinery
- Ability to receive and comprehend instructions verbally and/or in writing
- Ability to use logical reasoning for simple and complex problem solving
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The hourly range for this role is $23.22 to $45.43 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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