Job Description
Enterprise Account Director
EnlivenHealth specializes in cutting-edge tech solutions that boost pharmacy efficiency, improve patient outcomes, and save costs. Our mission is to revolutionize healthcare by empowering payers and pharma sponsors with data-driven tools tied to our 35,000 pharmacy partners. The role involves growing revenue by building relationships with retail pharmacies, health systems, health plan and pharma decision-makers, requiring deep knowledge of the healthcare ecosystem. Using a consultative approach, we aim to enhance collaboration across health plans, pharma sponsors, and our pharmacy clients.
Responsibilities:
Strategic Account Planning
- Identify business opportunities through prospecting and evaluating their position in the industry, analyzing where we can most win.
- Develop strategic account plans across prospects and customers, identifying specific action plans to achieve assigned targets/goals.
- Collaborate with Solution Sales, Marketing, Product Development and Operations to develop the appropriate sales tools and commercial marketing requirements.
- Maintain industry and product knowledge and inform company of changing market conditions and competitive issues.
- Understand current workflows and articulate key value positions for current to future state Gap Analysis.
- Develop tailored call plans for key constituents such as Chief Pharmacy Officer, VP/Director of Pharmacy Services, Digital Trade, Marketing and other Innovation leaders.
Sales Execution
- Responsible for managing a book of business of EnlivenHealth prospects and enterprise customer accounts to drive bookings and revenue growth (quota) within the EnlivenHealth business.
- Responsible for building and maintaining C-Suite relationships with assigned enterprise accounts.
- Establish long term strategic contracts with assigned strategic partners through face-to-face and/or virtual contact, partnering with EnlivenHealth cross functional resources as appropriate.
- Research, prepare, and present selling/customer focused presentations.
- Support Field Marketing efforts through leading product demonstrations at trade shows and regional events as assigned by Business Leader.
- Close new and existing business withing our strategic solution / Software as a Service (SaaS) portfolio
- Utilize SalesForce.com software and other necessary tools for accurate and detailed data capture and metrics.
Required Knowledge and Skills:
Strong Sales Disposition
- Disciplined: Take a structured approach to managing sales; strive to make well-informed decisions related to sales strategies and tactics; maintain high work and ethical standards.
- Results Oriented: Posses an energetic and tenacious achievement orientation; proactively seek business opportunities; strive to gain competitive advantage; take action for a recognized benefit despite uncertainty of outcome.
- Take Control: Create constructive tension and assert control throughout the sales interaction to overcome customer risk aversion.
Creative and Innovative
- Creative - Think unconventionally when faced with sales challenges; is open to new ideas. Inspires curiosity and challenges the current thinking.
- Tenacious Problem Solver – Consider the art of the possible when solving our customer’s business challenges
- Tailor – Create unique messaging to each decision-maker throughout the buying process.
- Teach –Challenge customer assumptions while offering new insights on how the customer can optimize medication and supply management to improve patient and business outcomes.
Motivated for Sales
- Adaptable and Resilient – Maintain composure in the face of obstacles. Handle disappointment and/or rejection without losing effectiveness.
- Confident: Approach sales challenges with confidence of success; remain realistically optimistic when pursuing sales objectives (e.g., celebrating successful milestone achievements).
- Strong Emotional Intelligence: Excellent interpersonal skills with high impact communication. Effective at delivering compelling presentations. Can build effective relationships while creating constructive tension to push the customer out of their comfort zone. Effectively channel emotions to manage job challenges and stress. Read non-verbal cues and identify unanticipated customer needs.
- Collaborative – Build and maintain effective cross-functional and collaborative relationships internally and externally. Willing to be a resource to colleagues. Positively contribute to the team effort of driving overall customer success.
Basic Qualifications:
- Bachelor’s degree from an accredited college
- Minimum of 5 years of sales or consulting experience preferable
OR
- High school diploma
- Minimum of 7 years of sales or consulting experience preferable
Preferred Qualifications:
- Master's Degree, or Doctor of Pharmacy
- Software as a Service (SaaS) and/or value-based selling
- Experience with first to market or solutions still in the early adopter phase
Work Conditions:
- Environment – Field based/home office environment.
- Travel required – 50% Plus
- Physical Requirements – Sitting, standing, walking, and using a keyboard
About Us
Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”
Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.
Our guiding principles inform everything we do:
- As Passionate Transformers, we find a better way to innovate relentlessly.
- Being Mission Driven, we consistently deliver on our promises.
- Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
- Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
- Intellectually Curious, eager to think deeper to learn and improve.
- In Doing the Right Thing, we lead by example in ALL we do.
We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster diversity and inclusion, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.
About The Team
Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at Recruiting@omnicell.com .
At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.
Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.
