Mercy Medical Center
General Manager
Baltimore, MD
CPS Solutions is seeking a proven leader to help build and operate a world class specialty pharmacy program to service our patients in the Baltimore, MD area. This person is CPS’ most senior leader of a client program, responsible for ensuring that all clinical, operational, and financial goals are met.
Pay range: $160K to $170K annual plus bonus - dependent on experience
Responsibilities:
- Developing goals, strategies, and tactics to ensure ongoing customer success. This will include helping our customers grow their specialty pharmacy program and ensuring that their program operates profitably.
- Building, developing, and inspiring the onsite team of clinicians, liaisons, technicians, and other staff to outperform targets and create high patient and provider satisfaction. All CPS-employed pharmacy and clinical staff (e.g., hematology-oncology, rheumatology, gastroenterology, endocrine, dermatology, and transplant) will operate under your leadership. You will be charged with developing CPS culture at the client site – bridging any gaps between CPS’ cultural norms and our customer’s norms and values.
- Owning the relationship between CPS and our health system customers’ pharmacy and executive leadership teams
- Managing external relationships with pharmaceutical manufacturers and third-party payors on behalf of our customers, including overseeing compliance of limited distribution drug and specialty pharmacy network contracts
- Discrete project management. You will be expected to identify and engage key stakeholders; plan, develop, and execute the project; and lead change through all levels of the organization towards timely completion.
- Forecasting specialty pharmacy operating plans. This will require identifying needs, assisting in financial assessments, negotiating price and value, and managing requests and purchases.
Qualifications:
- Experience managing and successfully executing complex projects (preferably in a hospital setting), while working with diverse stakeholders
- Proven leadership in a specialty pharmacy, health system, or managed care setting with a track record of transforming ideas into measurable operational changes
- Influence and people management skills demonstrated by high team satisfaction and customer satisfaction scores
- Been responsible for and successfully managed their own P&L
- Clear and effective communication skills and comfort engaging all levels inside and outside the organization
- A proactive approach to problem solving, working quickly with attention to detail
- Proficiency in MS Office including Word, Excel, PowerPoint, and Outlook
- Excellent project management skills and process development know-how (using IHI, A3, process mapping, lean six sigma etc.)
- At least a bachelor’s degree in a healthcare-related field or business administration
And bonus points if you have:
- Experience in a start-up company or early-stage health care environment
- Experience leading various disciplines and levels of clinical professionals
- Experience starting and / or running a specialty pharmacy at a health system
- Proficiency with standard software used in a healthcare setting such as EMR systems (e.g., EPIC, Cerner, Meditech), dispensing systems (e.g., QS1, RX30, Computer Rx)
- An advanced degree in healthcare-related field or business administration
Here’s what we’d like to offer to you:
- A driver’s seat position transforming how specialty pharmacy services are delivered to the most complex patients, to improve their overall experience and outcomes
- A platform to meaningfully leverage and further develop your (healthcare) technology, leadership, and management skills, working alongside our senior leadership and premier health system customers
- Medical, dental, vision, 401K with company match and more!
Hospital Requirements: (may be required)
- (PPD) TB Skin Test - Proof of negative TB skin test within the last 12 months
- (MMR) Measles, Mumps and Rubella or A Blood Titer proving immunity
- Varicella - (2) documented doses or A Blood Titer proving
- Hep B3 Series
- (Flu) Influenza-required for hire between Oct 1 st -April 30 th
- COVID Vaccine
Benefits : All employees enjoy a competitive salary, eligibility to participate in the 401(k) savings plan with a match. Full-Time employees are also eligible for a comprehensive benefits package, including Medical, Dental and Vision Insurance, Time Off Plan, Company Paid Short- and Long-Term Disability, Basic and Supplemental Life Insurance, Medical Flex and Dependent Care Accounts and more.
CPS Solutions, LLC Requirements: All employment offers are contingent upon successfully passing a background check (post offer), drug test and signed onboarding documents. Additionally, you may be required to provide medical records or have additional medical examinations/background checks that are a specific requirement of the location or position in which you are hired. This applies to internal transfers and status changes for internal CPS Solutions, LLC team members. CPS Solutions, LLC is also committed to a safe and drug free workplace.
About CPS Solutions, LLC: Founded nearly 50 years ago and employing over 2,500 clinical, regulatory, and operational pharmacy professionals, CPS Solutions, LLC, is one of the nation’s largest providers of pharmacy services to more than 800 hospitals and healthcare facilities nationwide. CPS Solutions, LLC helps clients tackle a variety of complex issues, such as operational efficiency, rising drug costs, regulatory & compliance, 340B, and specialty pharmacy strategy. CPS Solutions, LLC helps healthcare leaders drive best in class pharmacy operations through skill, expertise, and proprietary technologies. For more information, visit https://www.CPS.com.
We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant for employment because of race, color, sex, age, national origin, ancestry, religious creed, sexual orientation, gender identity and/or expression, status as a veteran, mental or physical disability or any other federal, state or local protected class.
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