Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
The Business Analyst performs a variety of analyses, projects and initiatives, and helps support in defining and refining of business reporting requirements. The position provides a wide variety of support functions to the Florida Regional Operations team and other areas, as assigned, to ensure enterprise operational performance and quality goals are met consistently. The Business Process Analyst works proactively and independently across the organization to drive short and long term project goals.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
- Works with internal and external department customers to define and document requirements to enrich reporting capabilities
- Serves as a resource to Operations staff, answering questions and assisting with department informatics, reporting and trending, and workflow/operational issues
- Performs a broad range of research and analyses assignments, requiring innovative uses of techniques, advanced approaches, and/or new technologies
- Provides analytical input, trend analysis and assistance to executive Business unit team members on an ad-hoc basis
- Performs analysis, and evaluates downstream business systems, processes, and/or intradepartmental impacts
- Assists market leadership and other related department team members in the implementation of programs or projects, including planning, developing, implementing and evaluating programs and projects, coordinating project activities, collaborating with project team members, and monitoring progress toward achievement and other projects as assigned
- Monitors deliverables and facilitates communication with team members and other appropriate parties to ensure commitments are met
- Identifies issues and offers/drives solutions through critical thinking
- Secures support on initiatives among team resources, establish deadlines for projects and makes sure output is on-target, on-strategy and on-time
- Ensures accuracy of all deliverables including presentations, contracts, and spreadsheets, etc.
- Escalates issues to department leadership for support and guidance
- Responsible for presentation preparation, report production, and/or database management
- Performs all other related duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- High School Diploma/GED (or higher)
- 1+ years experience working in a fast-paced environment on multiple projects with tight deadlines while paying close attention to the details of all the deliverables
- 1+ years experience articulating and communicating with senior leaders internal/external to the organization
- Intermediate Excel proficiency (Pivot Table and VLookups)
- Intermediate interpersonal skills, high energy, and enthusiasm, with ability to thrive in a collaborative, high performance and action-oriented team environment
Preferred Qualifications
- Associate’s Degree (or higher) in Business, Healthcare Administration, Information Technology or related field
- 1+ years of experience in business/finance including analysis experience with a solid understanding of data storage structures
- 2+ years’ experience in Business Operations, Customer Service, or related field
- Knowledge of Tableau and/or Power BI
- Health care industry experience
- Experience in programs or projects, including planning, developing, implementing and evaluating programs and projects, coordinating project activities, collaborating with project team
- All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii, Washington, or Washington D.C Residents Only: The hourly range for California, Colorado, Nevada, Connecticut, New York, New Jersey, Rhode Island, Hawaii, Washington, or Washington D.C residents is $28.03 to $54.95 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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