Are you ready to make a REAL impact to the lives of millions of people? At Capsa Healthcare, you can do just that! Our products help provide care to patients worldwide and allow clinicians to work efficiently. As a quality ambassador, your work will develop meaningful healthcare products that may even help take care of your family members one day. We are professionals who are passionate about doing work that matters. Come join us and make a difference alongside your colleagues who are proud to be Capsa team members. We are a global company with emphasis on work-life balance.
Preference will go to candidates who are located near one of Capsa's locations in: Columbus, OH, Portland, OR or Brookfield, IL.
We are seeking a full-time Implementation Specialist who is part of a dynamic service team working to coordinate and complete the installation of a broad portfolio of Capsa’s “smart” medical equipment solutions and/or pharmacy automation products. This position requires a hybrid of healthcare/pharmacy/technology knowledge and skills. This role will be responsible for the planning of, onsite/remote installation of, and end user training on the equipment.triage healthcare products that enhance patient care, safety and caregiver workflow. Capsa’s innovative and reliable solutions elevate the performance of healthcare delivery. To view our products, visit www.capsahealthcare.com.
As the Implementation Specialist your contributions to the team will include:
- Manage multiple customers implementations for the broad range of Capsa products across multiple markets
- Train Pharmacists, Technicians, Nursing staff etc., in their environment on how to use and maintain our products
- Coordinate the pre-implementation process
- Document implementation details
- Manage priorities and resolve issues
What we ask of you:
- Associate degree
- Preferred: Pharmacy Technician Certification (CPhT)
- 3+ years of customer service
- Do you love to travel? Willingness to travel 60% - 80% depending on business needs
Capsa Healthcare offers an exciting growth opportunity to those who are passionate about the industry and their career development. You will also enjoy a solid compensation and benefits package.
Competitive salary
Paid time off
Paid holidays
Medical, dental and vision insurance
Paid parental leave
401(k) with company match
Company-paid Life, AD&D and Long-term disability insurance
Voluntary Short-term disability, Supplemental Life, AD&D, Identify Theft Protection, Accidental Injury and Hospital Indemnity insurance
EEO/AA Employer/Vet/Disabled