The Opportunity

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

As we continue to grow as QuidelOrtho, we are seeking a Field Service Technician in PUERTO RICO, who performs installation, periodic maintenance, repair, and modification of equipment within assigned areas of responsibility. This position is responsible to maintain all equipment and systems to attain designated product performance metrics and ensure customer satisfaction.

Major Duties & Responsibilities

Schedules and performs periodic maintenance, installation, repair, and modification of equipment within assigned areas of responsibility. Is responsible to maintain all equipment and systems to attain designated product performance metrics.
Maintains all records in accordance with regulatory requirements. This includes following the defined Complaint Handling Procedures relative to complaint identification, documentation, resolution, and escalation.
Responsible for maintaining and managing all assigned company assets that may include but are not limited to: tools, parts inventory, company vehicle, computer & accessories.
Conducts technical training and product briefing with customers, vendors and company representatives as needed.
Supports sSales partners efforts to attain business objectives.
Perform other work-related duties as assigned.

Minimum Education Or Equivalent Experience Required/Preferred

Professional degree: Associate Degree or BS degree in Electrical Engineering / Electronics / Mechanics, Biomed or related field. Proven equivalent experience in the position or similar responsibilities can be considered.

Minimum Years Of Related Knowledge, Skills And Abilities Required/Preferred

LIVE IN PUERTO RICO - OR WILLING TO MOVE THE NEXT 30-60 DAYS.
Minimum of five (5) years’ experience as a Field Service Technician
English advanced
Spanish desirable
Basic analysis and interpretation
Build effective relationships
Basic communication and presentation skills
Ability to work independently
Teamwork
Problem solving
Results and performance driven
Sense of urgency
Technical and professional knowledge of OpCo systems and solutions
Follow up and control

Required Travel

Other Duties

Overtime required occasionally
On call shift required

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