Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Shift Hours: 1:00pm-10:00 pm est
The Special Projects Liaison typically coordinates and executes small to medium sized operational projects on behalf of a contracted program(s).
Responsibilities:
Responsible for overall project delivery, ensuring projects meet key milestones and deliverables and removing obstacles on multiple concurrent projects.
Determines the best approach for the projects being executed.
Understands business processes and goals of one or more client accounts and partners with them to execute operational projects.
Tracks progress on initiatives.
Understands how project decisions impact key business metrics and the enterprise strategy.
Understands program contract obligations and can communicate in order to meet project performance
Provides clear and reliable communications to internal teams, project stakeholders, external vendors, and customers on status of assigned project(s).
May identify new approaches to enhance current service.
Effectively conveys information and ideas.
Identifies problems, investigates, recommends, and implements solutions.
Identifies and recommends innovative solutions to improve and streamline current processes.
Escalates when appropriate.
Ensures the quality and integrity of project work.
Performs related duties as assigned.
Educational Requirements:
High school diploma or GED required. Requires a minimum of six (6) years directly related and progressively responsible experience in project coordination, customer service, medical billing and coding, benefits verification, healthcare, business administration or similar vocations. Bachelor’s degree preferred.
An equivalent combination of education and experience will be considered.
Skills and Knowledge Requirements:
Project coordination or management experience preferred.
Ability to apply and understand operational processes, policies and standard operating procedures.
Strong interpersonal skills.
Ability to plan, prioritize and work independently while giving strong attention to detail.
Ability to communicate effectively both orally and in writing to a variety of audiences.
Strong presentation skills required to facilitate team discussions and team meetings.
Ability to provide timely and respectful feedback to support program standard operating procedures, customer service and company policies.
Advanced proficiency with Microsoft Office to include Excel, PowerPoint, Word and Outlook. Knowledge of computer database systems and functionality.
The ability to manage multiple tasks and priorities and adapt to changes in business needs.
Knowledge of healthcare payers and policies to include private payers, Medicare and Medicaid preferred.
Ability to resolve program related issues effectively and efficiently.
Ability to collaborate and influence with internal and external stakeholders.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated Companies
Affiliated Companies: Lash Group, LLC
