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The Senior Director, Proposal Solutions & Strategy is a vital component to our success and future growth. This role will be responsible for cross-functional and cross-segment coordination of behavioral health solutions that will support the C&S (Community and State) health plans in achieving the goals of State Partners (i.e. Medicaid agencies, Dept. of Health and Human Services, etc.) in an innovative, cost effective and outcome driven approach for the populations to be served i.e., Medicaid, children and adults with special health care needs, foster care, etc.).
As our Policy/Strategic Engagement team focuses on external relationships and preparedness for the procurement, this position will focus on the internal preparation and will be the intersection for Optum BH, Community and State and external partners. This position will work directly with Optum BH, Policy/Strategic Engagement, Business Development, Proposal, health plan leaders (i.e. C-suite and other senior leader/decision makers) and functional business owners ensuring that we develop and/or execute upon distinctive solutions that align with our RFP readiness strategies and key priorities in preparation for new Medicaid business proposals.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities
- Partner with Proposal Solution & Strategy Team leadership, Policy/ Strategic Engagement, Business Development, Health Plan leaders and key stakeholders across the organization to identify, prioritize, build behavioral health solutions required for new business proposals
- Coordinate complex strategies and issues with cross functional expertise, often seeking solutions and/or inputs from other markets or businesses to address the complex issue, often resulting in the creation of a customized local solution
- Create key deliverables for internal and external audiences such as workflows and narratives that articulate solution design, prepare our response team for the upcoming RFP, and are aligned with the overarching strategy by leveraging market and competitive intelligence, independent research and analysis of data, organizational resources, stakeholders and business owners
- Develop critical content for relevant sections of C&S RFP responses, such as complex behavioral health clinical areas, and contribute to the response team's understanding of our broader market strategy for the development of the overall response
- Responsible for the planning, coordination, development and facilitation of simultaneous work streams and action plans that drive toward agreed upon design or solution Leads internal readiness for the proposal in partnership with the Optum BH and the Proposal Solutioning & Strategy team Influences without authority to motivate and inspire collaborative engagement, amid competing priorities of the team members
- Champion continuous change, consult with versatility, exhibit personal leadership and model a customer focus
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- 5+ years of Medicaid experience within the Behavioral Health space
- Experience in RFP writing or product, process or program development
- Experience designing and implementing healthcare processes or programs
- Experience driving results in a dynamic, matrixed environment with a high degree of organizational change, growth and ambiguity
- Demonstrated solid writing experience, both in content and writing organization abilities
- Advanced proficiency with Microsoft Excel
- Proven ability to analyze healthcare trends and develop solutions to address them
- Proven ability to articulate business strategies and formulate concise solutions to complex problems
Preferred Qualifications
- Clinically Licensed Public Health degree
- Experience at or with a local health plan or behavioral health vertical or company
- Clinical operations and/or strategy experience
- Formal consulting experience
- Proven excellent consultative, interpersonal communication and presentation skills
- Demonstrated solid strategic thinking and business acumen with the ability to align people related strategies and recommendations with business objectives
- Demonstrated solid history of quickly gaining credibility, partnering with business leaders and exhibiting executive presence
- Has previously worked or is currently working at UHG or one of its subsidiaries or affiliates
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington or Washington, D.C. Residents Only: The salary range for this role is $122,100 to $234,700 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
