Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start
Caring. Connecting. Growing together.
We are seeking a dedicated and experienced Healthcare Business Analyst to join our team and provide critical support for our Workday application with a focus on Supply Chain Management. The ideal candidate will serve as a liaison between IT, supply chain, and business stakeholders, ensuring that Workday configurations align with business processes, user needs, and healthcare-specific compliance standards.
The Healthcare Business Analyst will play a key role in process improvement, troubleshooting, and ensuring that all supply chain operations in Workday run smoothly, optimizing procurement, inventory, logistics, and vendor management.
If you reside near Minneapolis, MN, you will enjoy the flexibility to telecommute* as you take on some tough challenges.
Primary Responsibilities
- Workday Support: Provide functional expertise for the Workday application, focusing on supply chain processes such as procurement, inventory management, logistics, vendor management, and expense control
- Business Process Analysis: Analyze existing healthcare supply chain processes and workflows to identify areas of improvement, ensuring alignment and best practices and regulatory requirements
- Requirements Gathering: Collaborate with stakeholders to gather and document business requirements, translating them into technical specifications for the Workday application
- System Configuration: Assisting in configuring, testing, and maintaining Workday Supply Chain modules to meet the needs of end-users in the healthcare environment
- Data Analysis and Reporting: Provide actionable insights by analyzing data from Workday and generating reports related to supply chain metrics, including inventory levels, order fulfillment, vendor performance, and procurement costs
- Training and Support: Develop training materials and provide end-user support to ensure successful adoption of system update and processes
- Cross-functional Collaboration: Work closely with the finance, IT, and operations teams to ensure Workday's integration with other enterprise systems supports seamless financial and operational workflows
- Project Management: Participate in and sometimes lead projects related to the implementation of Workday enhancements, supply chain process improvement, and system upgrades
- Compliance and Documentation: Ensure all Workday configurations and processes meet healthcare industry regulations, including HIPAA and other federal/state requirements
- Issue Resolution: Troubleshoot, identify, and resolve issues related to Workday's supply chain modules, collaborating with vendors or consultants as needed
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- High School Diploma/GED (or higher)
- 2+ years of hands-on experience with Workday, specifically in Supply Chain Management modules (procurement, inventory, logistics, etc.)
- 2+ years of experience in healthcare supply chain processes & industry regulations
- 2+ years of ServiceNow experience
- Intermediate level of proficiency in Microsoft office
- 18 years or older
- Ability to work nighttime hours on call as needed on a rotational basis (approximately one week, every 14 weeks), critical tickets only
Preferred Qualifications
- Bachelor's degree in Business Administration, Information Systems, Supply Chain Management, Healthcare Administration
- Experience in process improvement methodologies such as Lean or Six Sigma
- Knowledge of healthcare industry trends, vendor management, and supply chain automation technologies
- ITIL certification
Soft Skills
- Ability to translate business needs into technical requirements
- Exceptional problem-solving and analytical skills with a focus on supply chain optimization
- Excellent communication skills, both written and verbal
- Experience working on cross-functional teams and managing relationships with key stakeholders in IT, supply chain, and healthcare operations
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines
- All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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