Job Description Summary
We are seeking an experienced and dynamic National Insight Consultant Manager to join our team. This pivotal role involves leading a team of consultants who conduct data analysis to drive the adoption and optimization of MMS products. The successful candidate will directly manage a team of individuals responsible for data driven insights across the Medication Management Solutions product portfolio, specifically dedicated to the top 50 IDN’s that are managed by the National Account Team. The ideal candidate will possess a strong background in management, data analysis, and team leadership.
Job Description
We are
the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a
maker of possible with us.
Manager, National Insight Consultants: Clinical Customer Success Organization
Job Description
We are seeking an experienced and dynamic National Insight Consultant Manager to join our team. This pivotal role involves leading a team of consultants who conduct data analysis to drive the adoption and optimization of MMS products. The successful candidate will directly manage a team of individuals responsible for data driven insights across the Medication Management Solutions product portfolio, specifically dedicated to the top 50 IDN’s that are managed by the National Account Team. The ideal candidate will possess a strong background in management, data analysis, and team leadership.
Key Role Capabilities
- The ideal candidate will have a passion for leading effective teams through servant leadership.
- This person will have a growth mindset that sees challenges as opportunities to improve.
- They must be willing to adapt to change and adjust to customer needs and maintain the highest commitment to quality.
- They must have a strategic mindset and a bias for a customer-centric approach to account retention.
- This person will have a functional expertise and broad knowledge of the MMS (Medication Management Solutions) suite of products including: Pyxis, Med Knowledge Portal, HealthSight, Alaris, Infusion Knowledge Portal, Medication Safety Analytics, and Pharmacy Keeper.
Key Responsibilities
- Team Leadership: Manage and mentor a team of consultants who conduct data analysis, visualization, and storytelling for our national team clients.
- Data Analysis: Oversee the development and execution of data analysis projects to provide actionable insights for MMS product adoption and optimization. Ensure the quality, accuracy, and timeliness of the deliverables and provide feedback and guidance to the team.
- Strategy Development: Collaborate with the Clinical and Customer Success Organization (CCSO) leadership team to develop and implement strategies that enhance product adoption and usage.
- Client Engagement: Liaise with clients to understand their needs and ensure the delivery of tailored insights and recommendations.
- Performance Monitoring: Collaborate, track and report on key performance metrics to the Clinical and Customer Success Organization (CCSO) leadership team to drive value with the customer in post implementation activities.
- Continuous Improvement: Identify opportunities for process improvements and implement best practices within the team.
Requirements
- Bachelor's degree required
- 5 years' experience in a relevant field such as statistics, data science, business analytics, or healthcare informatics.
- At least 3 years of experience in managing and/or leading teams, preferably in a consulting or client-facing role.
- Proficient in using data analysis and visualization tools such as Excel, Tableau, or Power BI
- Proven product knowledge in business area
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary Work Location
USA TX - San Antonio
Additional Locations
Work Shift
