Job Overview:
The field-based Commercial Sales Representative position is responsible for growing revenue and gross profit at accounts in an assigned market segment covering commercial segment facilities. This position is fully remote in the Greater Philadelphia, PA area and reports directly to the sales manager.
Duties and Responsibilities
- Lead all sales and account/planning, forecasting, reporting efforts for assigned accounts
- Understand, assess, and anticipate customers’ objectives, strategies, and requirements to identify and pursue sales opportunities
- Complete pre-call planning activities that allow for effective and efficient sales calls
- Acquire new customers to maximize growth
- Manage small accounts by engaging customer service or directing customer to online ordering
- Focus on strategic selling with mid and large size accounts, and sell programs, systems, and solutions
- Responsible for escalated customer service issue follow-up, but not the primary contact point for issue resolution
- Collaborate with Product Managers, Pricing & Inventory Analysts, Customer Service Reps and other Associates to present "product demos" and other training presentations to accomplish complete full solution selling for the customer.
- Call on existing and potential customers to introduce, demonstrate, sell and service company products.
- Implement and achieve monthly and yearly sales plan
- Provide customer training on company product lines
- Qualify potential customers
- Maintain expert level of knowledge of company products and competitive product lines
- Attend trade shows
- Complete expense reports and other administrative duties as assigned
- Provide field intelligence on competitive activity, changes in markets, distribution and pricing as well as input on customer preferences and product features
- Cost-effectively manage time and assets
- Maintain professional presence and poise
Knowledge, Skills and Abilities
- Professional experience with B2B customers, including customer needs assessment, sales plan development, pipeline development and territory growth
- Valid driver’s license with acceptable motor vehicle report (insurable) and clean driving record
- Ability to travel frequently throughout territory including overnight travel.
- Established relationships with end users and distributors preferred
- Competitive mindset and team oriented
- Experience with automotive related accounts-Dealership, Fleet, Auto Repair
- Experience in developing new, innovative markets
- Requires strong business acumen, teamwork, collaboration, accountability, tenacity and communication skills
- An expert level of knowledge is required in:
- Sales, negotiation, and service
- Commercial Facilities & Processes
- Communication and interpersonal skills
- Organizational and technical skills
Education and Experience
- Successful sales history with 2+ years outside sales experience
- High school diploma, college graduate preferred
- Disciplined and effective use of CRM
- Computer proficiency with Microsoft Office products
Physical Requirements
- While performing the duties of this position, the employee is regularly required to sit and stand.
- The employee regularly is required to walk, climb, or balance.
- The employee is occasionally required to lift and/or move up to 20 pounds.
- Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.
- Ability to operate a motor vehicle and travel long distances.
Compensation and Benefits
- Competitive base salary
- Tiered bonus plan, paid throughout the year
- Benefits after 30 days, including but not limited to, medical, dental, vision, life.
- 401k
- Vacation and Sick Pay
- Tuition reimbursement