At XiFin, a culture of inclusivity is in our very fabric. We believe that this culture not only creates a more equitable and functional workplace, but also enhances our team members' work experiences by promoting creativity, innovation, and collaboration.
Who are we looking for?
We are looking for innovative an Associate Software Support Engineer with a passion for finding meaningful patterns and performing in-depth analysis of our software product, databases, and processes. A highly analytical problem solver that has excellent troubleshooting and debugging skills, as well as Java and SQL expertise with a penchant for driving solutions into action. We are on our mission to optimize diagnostic healthcare costs and outcomes through data, analysis and optimized processes.
What will you do?
- Collaborate with cross-functional agile teams of software engineers, domain experts, and others to improve our product features
- Monitor and resolve Support cases and provide prompt resolution and/or corrective action
- Perform root cause analysis to recommend both short-term and long-term corrective and preventive action
- Write database scripts to resolve data related customer reported issues
- Work with the engineering department to improve quality, efficiency, testability, and maintainability of code base, and identify opportunities for process improvement, as well as involvement in implementation of identified process improvements
This is an onsite position at our office in San Diego, CA.
What education and experience do you need?
A combination of the following education and experience factors will be considered:
- B.S. in Computer Science or other technical degree
- 1-2 years of experience as a software engineer in a support environment or college-level course work and projects using Java and SQL
- Proficiency in Java and SQL is required
- Familiarity with using revision control applications, preferably JIRA and Bitbucket
- Demonstrated excellent problem analysis and solving skills
What’s in it for me?
We don't just offer benefits; we offer a comprehensive and flexible benefits package tailored for you!
- Dive into a world of cutting-edge healthcare with our comprehensive medical, dental and vision benefits, including telehealth services. Say goodbye to the hassle of prescriptions with our convenient mail-order program for 90-day maintenance medications.
- Our Health Savings Account (HSA) featuring pre-tax deductions and quarterly company contributions (HSA only) puts more money in your pockets!
- Plan for your golden years with confidence through our 401k retirement plan, complete with a company match.
- Fuel your ambition with our Tuition Assistance program, empowering you to reach new heights in your professional journey.
- Finally, experience true well-being with XiFin's BeWell Program, where we champion physical, mental, financial, and social wellness, because your success and happiness are our ultimate priorities
Why XiFin?
XiFin is a healthcare information technology company that empowers healthcare organizations to navigate an increasingly complex and evolving healthcare landscape. Through innovative AI-enabled technologies and services, we deliver operational efficiency, interoperability, and simplicity. The company’s revenue cycle management, clinical workflow enablement, laboratory information system, and patient engagement solutions enable organizations to achieve stronger finances, streamline operations, and develop industry-leading business strategies.
Helping healthcare providers achieve financial strength empowers them to do more good for more people. That’s THE POWER TO DO GOOD.
What does the position pay:
Compensation is determined by several factors which may include skillset, experience level, and geographic location.
The expected range for this role is $68,000.00-85,000.00 annual compensation. Please note this range is an estimate and actual may vary based on qualifications and experience.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at 858-436-2901.
EEO Statement
XiFin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
