This Pharmacy Technician position is located within the Central Virginia Health Care System. The position provides support to all pharmacy operations in a variety of settings requiring performance of duties with an understanding of the workflow, the pharmacy routine, and the responsibilities of the pharmacy program. This includes patient care activities in the main outpatient dispensing pharmacy, sterile compounding, ADC stocking, or other area as assigned by the supervisor. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency: Pharmacy Technician candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Education or Experience: (1) None required. (2) For all grade levels and positions that accept both education and experience to qualify, equivalent combinations of qualifying education and experience that total at least 100% are qualifying. The combined percentage is determined by adding total qualifying experience as a percentage of the experience required for the grade level to the education as a percentage of the education required for the grade level. Certification: Must pass a national certification exam and hold an active national certification through either: Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT); OR National Health-Career Association (NHA), Certified Pharmacy Technician (ExCPT). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grandfather Provision. A Pharmacy Technician employed in VHA on the effective date of the qualification standard (11/7/2023) are considered to have met all qualification requirements for the title, series and grade held, including positive education and certification that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements in this standard but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: Employees may be reassigned, promoted up to and including the full performance (journey) level or changed to lower grade within the occupation but may not be promoted beyond the journeyman level or placed in supervisory or managerial positions. Employees in an occupation that requires a licensure/certification/ registration only at higher grade levels must meet the licensure/ certification/registration requirement before they can be promoted to those higher grade levels. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard. Employees who are converted to title 38 hybrid status under this provision and subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation. Employees initially grandfathered into this occupation who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard must maintain the required credentials as a condition of employment in the occupation. Grade Determinations: GS-07 Preferred Experience: Preferred experience in VA performing patient care activities in the main outpatient dispensing pharmacy, phone center, outpatient clinics, administration area, or other areas of hospital. Experience: Candidates must possess one year of experience equivalent to the next lower grade level GS-06. Experience includes filling orders, dispensing/delivering medications using automated systems, delivery of medications, filling medications for the pharmacist to review, checking for expired medications, answering phones with appropriate disposition, preparing sterile products and assisting with basic inventory management such as putting up stock and identifying when medications need to be stored. In addition to the experience above, the candidate must demonstrate all of the following KSAs: Knowledge of pharmacy technician principles, practices, concepts and theories providing for sound independent work. Knowledge of the computerized prescription process and input of prescriptions and medication orders or electronic equivalent. Ability to resolve pharmacy/medication issues with other members of the healthcare team, Veterans and external customers. Ability to train developmental pharmacy technicians and students. Ability to dispense medication or sterile products following all regulations, policies and procedures to ensure safe medication distribution. Ability to troubleshoot automated dispensing equipment (ADE) or technology platforms/databases. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-07. Physical Requirements: The work requires repetitive motion, standing, walking, reaching, stooping, lifting heavy objects up to 50 pounds, pushing heavy or bulky carts and at times may be physically demanding, sometimes for extended periods of time. Must be able to adjust to changing environments. Must demonstrate the ability to stay on task, to multi-task, and to adapt to the speed of the workflow as required to provide the best customer service possible to the veterans and staff. ["VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Pharmacy Technician: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Pharmacy-Technician-Career-Flyer.pdf The Pharmacy Technician duties consist of, but are not limited to the following: Medication Distribution System Complies with all VHA, Medical Center, and pharmacy regulations, directives, policies, and procedures. Is knowledgeable on pharmacy production reports and how to interpret them for comparison to individual production. Reads and interprets prescriptions from the veteran electronic health record systems (EHRS) or in written format. Reviews prescription orders for technical accuracy. Prepares medications and ensures the orderable item matches the item being dispensed regarding drug, strength, quantity, or appropriate supply item. Subject to a final check by a pharmacist. Pharmacy Phone System Able to use the current facility phone system. Maintains appropriate phone etiquette and professionalism. Able to work independently in phone center locations. Accurately collects and clarifies patient information. Pharmacy Mail System Fills medication \"to be mailed\" in accordance with description provided in the medication distribution section. Ensures prescription label matches mailing label and maintains accuracy in other software or paper systems. Able to transport mail containers to pick up destinations, restock supplies, lift mail bags or containers. Assists with other medication distribution activities as directed by pharmacist, supervisor or as delineated as part of the shift responsibility. Medication Management System Assists the pharmacist with problem solving patient care or medication issues. Assists in quality improvement projects as an individual or on assigned teams to improve pharmacy service. Assists to complete required pharmacy reporting obligations as directed. Maintains pharmacy security. This includes the physical security of the pharmacy and the security of electronic records. Sterile Product Compounding These functions will be supported assisting in or the absence of the sterile compounding technician (i.e., after hours, weekends, and leave). Follow USP 797/800 Guidelines for the compounding of all sterile preparations, including ophthalmic, cardioplegic, TPN, hazardous, large & small volume IV solutions, PCAs, etc. Unit Dose Medication Management Performs review of medications prepared by another pharmacy employee to be dispensed to hospital areas. Inventories and replenishes emergency trays. 3. Operates and maintains automated dispensing unit dose systems. Inspects packaged items for accuracy and suitability before submitting for final check, prior to distribution to hospital areas. Automatic Replenishment/Ward Stock Correctly inventories, assesses, and determines the need for floor stock and external medication. Follows established policies and procedures, schedules, inventory levels, and usage rate reports to determine appropriate stock levels for specific areas of use. Accurately fills prescription items for wards using Automatic Replenishment reports. Performs and documents an inspection of assigned hospital areas for medication storage. Removes all expired and deteriorated drugs from the automated dispensing stations, stocks shelves, and the unit dose automated dispensing systems. Work Schedule: Monday-Friday, Rotating shifts between 6:30am - 6:00pm Compressed/Flexible: Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Permanent Change of Station (PCS): Not Authorized"]