Description
As an Inside Sales Representative, you will be responsible for actively engaging with potential customers, understanding their needs, and promoting products or services to meet those needs. You will primarily operate from within the company's corporate office, using various communication channels such as phone calls, emails, and virtual meetings to establish and maintain customer relationships. The goal is to achieve sales targets and contribute to the overall growth and success of the company.
Key Responsibilities
Lead Generation:
- Identify and qualify potential leads through research, outbound calls, and other lead generation techniques.
- Collaborate with marketing teams to follow up on inbound leads generated through various channels.
Customer Outreach
- Initiate contact with potential customers to present products or services and explain their features and benefits.
- Effectively communicate the value proposition of the company's offerings.
Needs Assessment
- Conduct thorough needs assessments to understand customers' requirements and challenges.
- Customize product or service presentations based on customer needs.
Product Knowledge
- Stay informed about the company's products or services and industry trends.
- Continuously update product knowledge to effectively address customer inquiries and objections.
Sales Presentations
- Develop and deliver compelling sales presentations using various communication tools.
- Address customer concerns and objections to move the sales process forward.
Quoting And Proposal Generation
- Prepare and present price quotations and proposals based on customer requirements.
- Work closely with the sales support team to ensure accurate and timely proposal delivery.
Sales Pipeline Management
- Manage and update the sales pipeline in CRM software.
- Track and report on sales activities, progress, and results.
Closing Deals
- Actively pursue opportunities to close deals and meet or exceed sales targets.
- Negotiate terms and conditions to secure agreements.
Customer Relationship Management
- Build and maintain strong relationships with customers.
- Provide post-sales support and ensure customer satisfaction.
Collaboration
- Work closely with cross-functional teams, including marketing, customer support, and product development, to enhance the overall customer experience.
Requirements
Qualifications:
- 3+ years of inside sales experience or a similar role.
- Strong communication and interpersonal skills.
- Ability to understand customer needs and present solutions effectively.
- Familiarity with CRM software and sales tools.
- Goal-oriented with a track record of meeting or exceeding sales targets.
- Excellent organizational and time management skills.
- Knowledge of the industry and product offerings is a plus.
Education
- A bachelor's degree in business, marketing, or a related field is preferred.
Note: This job description is a general outline of the duties and responsibilities of the Inside Sales Rep role and may be subject to change based on the needs of the organization.
EEO STATEMENT
Sharps Medical Waste Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
