Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Director, Commercial Analytics
The Director of Commercial Analytics is responsible for the design and execution of a vision for analytical insights across all sales segments. This role focuses solely on sales-related functions and will work closely with the sales teams to answer important questions and provide data-driven insights for presale sales engagements. They will also lead all Sales’ aspects of client performance reporting/analysis and have a central role in corporate initiatives focused client/prospect data acquisition and management. The Director will have strong analytic capabilities, strategic thinking skills, and the ability to execute and deliver results. These analytical insights will be used to directly and indirectly drive bookings, track/monitor/improve customer performance, and spawn opportunities for automation, innovation, and scale into the broader commercial organization.
Responsibilities may include, but are not limited to:
- In collaboration with other Sales leaders, development of a short-term “data activation” process and long-term sales vision incorporating analytical insights into presale engagements.
- Collaborating with other athenahealth analytics teams to standardize KPI definitions, governance, and application across client performance datasets. This includes influencing and engaging with a broader set of athenahealth teams across the life cycle of clients to ensure value achievement.
- Utilizing athenahealth's various data tools to craft customized value stories focused on current client performance for high-priority sales engagements.
- Leading all aspects of reporting and analysis for presale quantitative value propositions
- Collaborating with sales leadership to identify business needs for analytical insights across prospect and client base and developing data-driven solutions.
- Managing prospect data acquisition and ensuring data quality in the prospect database.
- Support analytics resource(s) that builds and generates prescriptive analytics to a variety of stakeholders to creating compelling value stories in presale engagements.
- Own, and present prospect/client facing material and collateral, in some cases onsite with the prospect/client.
- Create and establish new analytical techniques, metrics, and reporting tools that support the sales cycle and client journey as well as validate and vet existing data assets and their relevance.
- Work closely with project/program managers to tie together their macro efforts versus tactical day to day findings.
- Sales representation during GTM analytical strategy development for new products and services
Qualifications:
- 10-15 years of relevant work experience in sales and/or consulting.
- Strong analytic capabilities and ability to analyze data in a fluid environment.
- Strategic thinker with a results-oriented mindset.
- Strong leadership, mentoring, and coaching skills.
- Creative problem solver with the ability to challenge traditional approaches.
- Exceptional teamwork skills and ability to collaborate effectively.
- Highly motivated and able to think creatively and generate innovative ideas.
- Outgoing, confident, and articulate with excellent communication skills.
- Comfortable working in a fast-paced entrepreneurial environment.
- Bachelor's degree required; master's degree preferred.
About athenahealth
Here’s ourvision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19thcentury arsenal to a converted, landmark power plant,allofathenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India —plus numerous remote employees —all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story.athenahealth develops andimplements products and services that support US healthcare: It’sour chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — orathenistas, as we call ourselves — spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing theirbestselves to work.
Our size makes a difference, too: We are small enoughthatyourindividual contributionswill stand out— butlarge enoughto grow your career with ourresources and established business stability.
Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’sCorporate Social Responsibility(CSR)program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits,athenistasenjoy perks specific to eachlocation, including commuter support, employee assistance programs, tuition assistance,employeeresource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, includingbook clubs, external speakers, and hackathons. And weprovideathenistaswithacompany culturebased onlearning,the support of anengaged team,andan inclusive environment where all employees are valued.
We alsoencourage a better work-life balance forathenistaswith our flexibility. Whilewe know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
athenahealth is committed to a policy of equal employment opportunity—that’s why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We’re happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at taoperations@athenahealth.com for assistance.
https://www.athenahealth.com/careers/equal-opportunity
