Under the supervision of the Policy Manager, the Rx Policy Pricing Representative is responsible for ensuring the NDC pricing is accurate through extensive research and is entered correctly in our systems. The Policy Pricing Representative must be detail-oriented, organized and a creative problem solver. This position requires attention to detail, ability to research multiple sources, collaboration with team members and timely completion.
This hybrid position requires the associate to work from the Winston-Salem, NC or Grand Prairie, TX office 3 days a week.
Primary Accountabilities
Operational:
- Assess data from various sources to gain insights into pricing strategies.
- Update pricing in the database as needed.
- Collaborate with team members to resolve any pricing discrepancies.
- Proactively respond to policy-related pricing requests and inquiries via Salesforce.
- Proactively respond to general pricing-related requests and inquiries via Salesforce.
- Maintain detailed documentation of all communications and requests in Salesforce.
- Participate as a member of cross-functional teams, providing policy-related expertise.
- Build interdepartmental relationships and collaborate with other departments to improve communication and processes, ensuring excellent customer satisfaction.
- Manage and complete time-sensitive research, thoroughly documenting findings in Salesforce.
- Respond promptly and professionally to clients, both internal and external, within the specified SLAs.
- Perform special assignments or projects as assigned, including completing at least one Yellow Belt project annually.
Analytical:
- Understanding and applying the multi-faceted policy SOP’s to each incoming case, utilizing analytical skills to ensure efficiency and accuracy
- Analyze the impact of pricing discrepancies
- Identify opportunities for improvement in all areas of the policy processes, procedures and as a team overall
- Utilize strong Excel, Google Suite and Salesforce skills in order to provide high quality analysis and support to internal and external clients
Required Qualifications:
- Associate’s degree in Business, Finance, Marketing, Economics, or a related field preferred, but not required depending on experience.
- 1-3 years of experience in pricing.
- Experience in data management and analysis, with attention to detail and accuracy.
- Strong analytical and problem-solving skills, with the ability to work with large data sets.
- Proficient in Microsoft Excel and other data analysis tools.
- Excellent communication skills, both written and verbal.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Strong organizational skills with high attention to detail.
- Six Sigma Yellow Belt preferred, can be obtained upon hire.
- Knowledge of Google Looker preferred
Individual Competencies:
- Communication: Giving and receiving messages and information in written, oral, and visual formats in a clear and concise way for a complete understanding of meaning and intent.
- Problem Solving: Gathers and analyzes information to generate and evaluate potential solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
- Analytical & Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.
- Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and the organization.
- Business Acumen: Understands and is aware of how to think about and successfully make the right business decisions through the utilization of industry-specific knowledge and skills and strategic thinking tools and skills.
- Collaboration: Works collaboratively with others to achieve group goals and objectives.
- Effective Execution: Translates broad conceptual understanding of the company’s strategy into a tactical plan of how it will happen including who will take on which tasks in what sequence, how long those tasks will take, how much the tasks cost, and how each task affects subsequent activities.
The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
While performing the duties of this job, the associate is:
- Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
- Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
- Occasionally required to stand, kneel or stoop, and lift and/or move up to 25 pounds.
- Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Safety:
- Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
As an Inmar Associate, you:
- Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
- Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
- Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually beneficial partnerships, leverage information and achieve results.
- Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
- Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.
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We are an Equal Opportunity Employer, including disability/vets.
