Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Diagnostics
We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.
Our Point of Care diagnostic portfolio spans key health and therapeutic areas, including infectious disease, cardiometabolic, informatics, and toxicology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Our rapid diagnostics solutions are helping address some of the world’s greatest healthcare challenges.
Our molecular division delivers best-in-class innovative testing solutions for people around the world to provide answers to life’s critical health decisions. We help people live full and healthy lives through our accessible, molecular-based solutions.
The Opportunity - based in Orlando FL office
The Inside Sales Manager (ISM) is responsible for direct supervision and management of an Inside Sales Team (IST) of Inside Sales Reps, in order to achieve and/or exceed defined sales goals and business objectives within the US sales organization of the Infectious Disease Business. The ISM directs the IST strategy, tactics, and activity, with regular input from and collaboration with other members of the Sales Leadership Team (SLT), including Regional Directors (RD), National Sales Director – Molecular, Director of Sales Training, Corporate Accounts Directors, Technical Consultant Manager, and the VP of Sales. The ISM also routinely works with other members of the organization, such as Customer and Technical Service, Finance, Legal, Marketing, etc. The ISM will also participate in and/or supervise work with third-parties, such as the company’s distribution partners or GPO representatives. Additionally, the ISM contributes to the effectiveness of the IST and the overall organization by developing and sharing best-practices, market intelligence, and other information to support the company’s business objectives.
What You’ll Work On
Lead the hiring, training, development and retention of a world-class inside sales team
In collaboration with other members of the SLT and IST, develop and execute on a sales plan that includes the achievement of assigned goals
Direct, supervise, and manage ISR outbound calling activity to current and prospective customers, in order to build the sales funnel and close new business
Put into place strategies and tactics so that ISRs effectively develop and maintain trust-based relationships with assigned accounts.
Ensure members of the IST have regular contact with top customers to ensure satisfaction and address issues
Ensure ISR’s skillfully uncover and develop customer needs and position appropriate solutions
Manage the performance of the IST to meet individual, department and company sales goals and objectives including providing feedback on performance appraisals, recommendations for merit increases, individual development plans, career counseling, etc.
Ensure ISRs have access to technology, tools, training and other support needed to achieve assigned goals
Manage the IST in the timely and effective completion of assigned company campaigns (customer/distributor surveys, notifications, product launches, promotions, invitations, events, etc.)
Actively participate in SLT conference calls and meetings, providing market insights, best practices, and ideas to drive improved performance of the IST and to capitalize on synergies between field and inside sales teams
Ensure the ISRs accurately maintain customer and activity database using Salesforce.com and other systems
Review with ISRs on a regular basis relevant financial performance measures
Using available budget, design and administer IST promotions and “spiff” programs designed to incentivize the IST to meet/exceed specific time-based performance targets
Required Qualifications
- BA/BS required.
- Sales experience
Preferred Qualifications
- MBA or relevant business management experience preferred.
Apply Now
- Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.
The base pay for this position is $83,000.00 – $166,000.00. In specific locations, the pay range may vary from the range posted.
