Welcome to Clearway Health - a recognized Great Place to Work® and destination organization! We are an award-winning culture where talented people are respected, informed, engaged, empowered, developed – and where they want to grow and make a difference. We offer a wide range of benefits, perks and wellness programs in addition to continuous learning opportunities to help you grow. At Clearway Health, diversity, equity, inclusion and belonging are an essential part of our business and workplace culture. Clearway Health emerged as a solution from Boston Medical Center to improve access to care, provide personal support and manage the complex specialty medication needs of vulnerable patients and their families. We partner with hospitals, health systems and the communities they care for to accelerate their specialty pharmacy programs. At Clearway Health, we take great pride in our High Five! Values to provide best in class experiences for our
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POSITION SUMMARY:
As a pivotal team member, you will have the ability to dive into exciting tasks like preparing and distributing pharmaceuticals, including simple compound preparations. You will assist with inventory control and compliance audits, ensuring our pharmacy runs smoothly. You will provide exceptional customer service and maintain important pharmacy records, working directly with our Manager and Pharmacist, ensuring we deliver top-notch, patient-focused specialty pharmacy services. What sets you apart is your self-motivation, strong work ethic, and your commitment to creating a healthy work environment. You are an integral part of our mission, both for our client and Clearway Health, to make a real difference in the lives of our patients.
NeighborHealth
ABOUT THIS LOCATION & OUR CLIENT PARTNER
This position will be located on site at our client partner, East Boston Neighborhood Health Center, a community health center that opened in 1970 and has since operated 24 hours a day, 7 days a week. Today they are the only health center in New England, and one of the few in the country to provide continuous care. Their services and development have been defined by the needs of the communities they serve. They provide a comprehensive system of services including primary and specialty care, a 24-hour Satellite Emergency Facility, two on-site pharmacies, and the comprehensive Neighborhood PACE plan for older adults, as well as innovative programs to help address the health and well-being of community members with specific needs, including HIV/AIDS, chronic diseases, children with multiple disabilities and childhood obesity. They are the largest community health center in Massachusetts and among the largest community health centers in the country. For the eighth time, East Boston Neighborhood Health Center has been named one of the Top Places to Work in Massachusetts by the Boston Globe.
ESSENTIAL RESPONSIBILITIES/DUTIES:
- You excel in providing the highest level of customer service, whether it is answering calls or warmly greeting patients in person.
- You are an asset when it comes to assisting with medication preparation, ensuring everything is all right.
- Your role involves preparing the product for use, which includes packaging, repacking, compounding, bar-coding, or any other necessary manipulation.
- You ensure medication preparation is carried out in strict compliance with laws, regulations, accreditation standards, and our client's policies and procedures. This includes participating in a double-check system for all preparations.
- Also, you are responsible for delivering the product to patient care areas while upholding its integrity, security, and confidentiality.
- You maintain proficiency and are comfortable with various technology such as automated dispensing machines (i.e.: Parat Amax, TCG, etc.), robotics, barcoding systems (e.g., Verify), computer applications, and other pharmacy and general technology solutions.
- Your role requires strict adherence to all federal, state, and local laws, rules, and regulations, and compliance with all accreditation standards.
- You stay updated on all policies and procedures of the department and the organization, ensuring strict adherence.
- Your responsibilities include helping with inventory control, encompassing receiving, stocking, and replenishment of stock.
- You receive various products, such as those from wholesalers and direct shipments, and stock them according to legal storage requirements and the client's policy.
- Part of your duties involve diligently checking all products to ensure they are within their use-by date and suitable for use, following processes developed by department leadership.
- You actively monitor and replenish the stock of medications and supplies, while also communicating ordering needs to Pharmacists and purchasers in accordance with departmental procedures.
- It is your responsibility to maintain a clean, orderly, and safe working area, as required, ensuring that the pharmacy remains compliant with all relevant regulations.
- You play an active role in developing performance or quality improvement initiatives, actively participating in idea creation and the initiation and execution of projects.
- Your commitment to ongoing performance and quality improvement initiatives is evident through your active participation and cooperation in executing ideas.
EDUCATION:
- High School diploma or G.E.D. required, higher level education preferred.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
- Must be Registered as a Pharmacy Technician with the Board of Pharmacy in the state where Clearway Health operates prior to the start date or per state requirements where registration is only valid upon employment.
- Active National Certification verified by PTCB or ExCPT is preferred.
EXPERIENCE:
- 2+ years of pharmacy-related experience required.
KNOWLEDGE AND SKILLS:
- Requires effective interpersonal skills to interact appropriately with patients, families/visitors, colleagues, and others.
- Ability to speak the English language, read, interpret, and follow complicated verbal and written instruction with precision, accuracy, and dependability.
- Additional language skills (beyond that of English) appropriate to the patient population served is helpful.
- Ability to multi-task, prioritize essential tasks and meet deadlines.
- Ability to perform work accurately and pay attention to detail, including being able to perform general mathematical functions (addition, subtraction, multiplication, division, percentages, ratios & proportions).
- Basic computer proficiency inclusive of the ability to access, enter, and interpret computerized data/information.
- Must maintain the required level of competency to perform the essential duties and responsibilities.
Special Working Conditions (On-call, travel, shift, coverage):
- Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays, with eligibility for holiday pay.
The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required. External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
