If you are within commutable distance to the office at 8401 Jack Finney Blvd. Greenville, TX, you will have the flexibility to work from home and the office in this hybrid role* as you take on some tough challenges.
Opportunities at Change Healthcare, part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health care transformation. Help us deliver cutting-edge solutions for patients, hospitals, and insurance companies, resulting in healthier communities. Use your talents to improve the health outcomes of millions of people and discover the meaning behind:
Caring. Connecting. Growing together.
A typical day will include sorting mail after it’s dropped off for the day. Prepare deposits from the mail. Print documents / attachments / refund checks from a SharePoint site or legacy system. Sorting, and scanning of documents from batches of documents from clients. The day will vary from day to day, depending on what comes in for that day.
This position is full time (40-hours/week). Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm, Monday - Friday. It may be necessary, given the business need, to work occasional overtime.
Our office is located at 8401 Jack Finney Blvd. Greenville, TX. Employees will be required to work onsite 1-2 days a week.
We offer 3 weeks of on-the-job training. The hours during training will be an 8-hour shift between 8:00am to 5:00pm, Monday - Friday.
- All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities
- Sorting mail
- Scanning documents
- Operating mail machine
- Printing attachments
- Matching refund backup documents to refund checks
- Printing refund checks
- Mailing refund checks/refund packets with checks
- Working accounts in the billing platform to resolve credit balanced accounts
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications
- High School Diploma / GED
- Must be 18 years of age OR older
- Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system application
- Experience with Microsoft Office including the ability to open, save, edit, and send word documents, excel spreadsheets, and outlook emails/calendar invitations
- Ability to work onsite 1-2 days a week at 8401 Jack Finney Blvd. Greenville, TX
- Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm, Monday - Friday. It may be necessary, given the business need, to work occasional overtime
Preferred Qualifications
- Ability to type at least 40 WPM and use 10 key typing method
Telecommuting Requirements
- Reside within commutable distance to the office at 8401 Jack Finney Blvd. Greenville, TX
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills
- Ability to remain focused and productive each day though tasks may be repetitive
- Ability to stay organized
- Detail oriented
- Fast Paced position - must be able to adapt to change as it happens
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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