Our Manager, IT Infrastructure, plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include managing and executing the day-to-day task of maintaining, troubleshooting, and installing networking and ancillary equipment. As a senior member of the IT Infrastructure team, you will Manage all IT Infrastructure requirements in the office; in addition, providing remote assistance to other locations. You will be expected to be a SME for escalated problems as well as lead and execute IT projects in areas of Network Infrastructure, Telecommunications, Security, and Laboratory Environments across the Enterprise. This is a hands-on technical manager role. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.
What The Manager, IT Infrastructure Does Each Day
- Manages the IT team and ensure all resources are working optimally
- Provides coaching and performance evaluation of local IT resources
- Plans, acquires and coordinates installation of in-house hardware and software across the organization
- Recommends desktop, laptop, and ancillary equipment
- Maintains and stewards a budget for desktop, laptop, and ancillary equipment assigned by Director, IT Infrastructure
- Analyzes processes employed by QuVa Pharma to utilize, design, implement, troubleshoot, improve, and maintain technology strategies, desktops, laptops, and ancillary equipment to meet business needs and improve client interaction
- Plans, designs, coordinates, implements, and evaluates Information Technology training programs; Assess and analyze training needs
- Recommends policies and procedures that pertain to desktop, laptop, and ancillary equipment utilization and IT Security
- Researches, evaluates, tests, and recommends software applications
- Advises staff on technology and IT security issues and planning
- Evaluates, plans, tests, and implements desktop and laptop system security and auditing
- Educates and promotes knowledge sharing / cross training within the infrastructure team
- Develops, implements, and maintains policies, procedures and associated plans for network resource administration and appropriate use
- Conducts research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts
- Manages and ensures optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, etc.
- Manages and ensures effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems
- Tests server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure
Our Most Successful Manager, IT Infrastructure
- Possesses analytical thinking skills
- Is a conceptual thinker
- Is adaptable and objective
- Can confront peers and subordinates constructively
- Is aware of others interpersonally
- Has excellent team management skills, excellent communications skills, good client management skills, good negotiation skills, excellent technical knowledge, initiative, and a “can do attitude”
- Understands and works well within QuVa Pharma organizational structure
- Holds people accountable
- Presents ideas in a user-friendly language
- Prioritizes and executes tasks in a high-pressure environment and make sound decisions in emergency situations
- Has strong customer service orientation
Minimum Requirements For This Role
- Bachelor of Science in Information Technology, Engineering, Computer Science, or related field
- Must have a minimum of 8 years of experience in Information Technology with a history of progressively greater responsibilities
- Certifications a Plus: MCSE, MCSA, CCNP, CISSP, GSEC
- Working knowledge of MS Office, Windows, TCP/IP, DNS, DHCP, Desktop Cloning/Imaging, Networking theory and concepts, Backup and Recovery methods, Active Directory, Office 365, Server and Desktop Virtualization, SAN technologies, Cloud Storage, SDWAN technologies, and VOIP Telecommunications
- Knowledge of the following a plus: VBS, C#, .NET, tSQL, SQL report writing, Training/Education development, Disaster Recovery/Business Continuity, Backup Exec, Veaam, Azure and AWS Cloud Platform, Nimble Storage, VMware, Avaya VOIP, Talari, and Kaseya System management
- Able to successfully complete a drug and background check
- Must be currently authorized to work in the United States on a full-time basis; QuVa is not able to sponsor applicants for work visas
Benefits Of Working At QuVa
- Comprehensive health and wellness benefits including medical, dental and vision
- 401k retirement program with company match
- A minimum of 22 paid days off plus 8 paid holidays per year
- National, industry-leading high growth company with future career advancement opportunities
About QuVa
QuVa Pharma is a national, industry-leading, FDA registered 503B outsourcing services company that provides hospitals with essential medications in ready-to-administer injectable formats that are critical for effective patient care. We are leading the way with unmatched expertise in current Good Manufacturing Practices and sterile pharmaceutical manufacturing, and the highest quality and safety standards so hospitals can more confidently and reliably focus on patient care nationwide. As a leader in sterile compounding, we continue to invest in automation and integrated technologies to improve our production processes, safety, consistency, and product quality.
As part of our team, you'll experience being at the forefront of groundbreaking solutions, collaborating with brilliant minds, and making a tangible impact in healthcare delivery.
QuVa is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. QuVa's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with QuVa is “at will.”