Our Supervisor, Quality Investigations, plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your responsibilities will include managing the site Quality Investigation team. The team supports all stages of manufacturing by conducting and writing incidents and deviation investigations. The supervisor will establish KPIs for the team and ensure they are achieved. The supervisor will be a primary investigator for more complex root cause analysis or independent CAPAs. The supervisor will work with department leadership to ensure investigation objectives are completed in a timely manner. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US.
What The Supervisor, Quality Investigations Does Each Day
- Establishes and manages KPIs for investigations
- Escalates issues to executive management for product quality issues
- Identifies trends that should be investigated for CAPA to prevent recurrence
- For complex investigations, the supervisor will author and resolve deviations to prevent recurrence
- Manages the team to ensure IRs and deviations are closed on time
- Provides training and development for Quality Investigators with advanced root cause analysis techniques
- Manages multiple priorities either independently or as part of a team to meet key deadlines and communicates issues and progress across all levels of the organization
- Provides deviation progress at daily site huddle
- Communicates (both written and verbal) progress and updates across multiple levels of the organization
- Participates in the training process and coaching of new team members and processes
Our Most Successful Supervisor, Quality Investigations Manager
- Has excellent written and verbal communication skills
- Prioritizes, handles and tracks multiple assignments
- Collaborates in a team environment
- Has strong analytical skills with a detail-oriented and task-focused outlook
- Has strong organizational and time management skills
- Has working knowledge of MS Office, especially Excel, Word, Outlook and PowerPoint
- Understands process flows, gap assessments and analysis of data to drive improvement
- Identifies root causes and implements CAPA
- Maintains confidentiality, especially with handling sensitive documents and company information
Minimum Requirements For This Role
- Minimum of 2 years prior experience supervising a team in a parenteral pharmaceutical manufacturing facility
- A bachelor’s degree and 3+ years’ cGMP experience
- Experience with authoring, writing and leading deviation investigations
- Knowledge of continuous improvement techniques and problem-solving skills
- Desirable experience or training in human error root cause analysis
- Ability to work extended and flexible hours (including weekends) when needed
- Able to successfully complete a drug and background check
- Must be currently authorized to work in the United States on a full-time basis; QuVa is not able to sponsor applicants for work visas
Benefits Of Working At QuVa
- Comprehensive health and wellness benefits including medical, dental and vision
- 401k retirement program with company match
- A minimum of 22 paid days off plus 8 paid holidays per year
- National, industry-leading high growth company with future career advancement opportunities
About QuVa
QuVa Pharma is a national, industry-leading, FDA registered 503B outsourcing services company that provides hospitals with essential medications in ready-to-administer injectable formats that are critical for effective patient care. We are leading the way with unmatched expertise in current Good Manufacturing Practices and sterile pharmaceutical manufacturing, and the highest quality and safety standards so hospitals can more confidently and reliably focus on patient care nationwide. As a leader in sterile compounding, we continue to invest in automation and integrated technologies to improve our production processes, safety, consistency, and product quality.
As part of our team, you'll experience being at the forefront of groundbreaking solutions, collaborating with brilliant minds, and making a tangible impact in healthcare delivery.
QuVa is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. QuVa's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with QuVa is “at will.”