Overview
The PBM Product Manager will be responsible for leading development and launch of new products and product enhancements for clinical programs. The PBM Product Manager will understand industry landscape and competitive challenges and create innovative solutions to improve quality, member health outcomes, and cost-improvements/ avoidance for members and clients. The product offerings will be focused on increasing customer growth, delivering customer savings, while promoting a differentiated customer experience.
Our Company
Founded in 1926, Maxor is a leading, independent pharmacy solutions platform that improves prescription drug affordability and outcomes. Over time, Maxor has built a unique and complementary suite of services and technology offerings that deliver clinical, financial and strategic value to patients, payors and providers across the pharmacy supply chain. Maxor has a proud heritage of growth and innovation earned over the decades. Amarillo, Texas is the legacy headquarters for Maxor, but our talent base is national. We operate pharmacies and other business operation sites across the United States with more than 1200 employees working from 42 states.
Why Maxor?
Pharmacies are essential to healthcare, with nearly 90% of the US population living within 5 miles of one and seeing their pharmacist an average of 12 times a year. Providing a positive patient experience is crucial to ensuring patients adhere to their therapies. At Maxor, we recognize that our employees are our most valuable assets. We actively seek and retain talented professionals who are mission-driven to improve healthcare outcomes for patients. Our employees are essential to their own well-being, finding fulfillment in meaningful work, competitive compensation, diverse and inclusive teams, and limitless career possibilities. With a workforce of 1,000+ and almost a century of pharmacy experience, we offer the stability of a Fortune 500 company and the energy and innovation of a startup. Our expertise and technology support the entire pharmacy ecosystem, but our impact goes beyond pharmacy services. We enable pharmacy care.
Knowledge, Skills, and Abilities:
- Skilled in cross-functional collaboration, leading meetings, and successfully managing projects to completion
- Strong ability to plan, organize, schedule, direct, control, and monitor project activities, including basic financial analysis
- Excellent influence, relationship management, and engagement skills, with the ability to build alignment and accountability without formal authority
- Experience with product launches and management of those products through the market lifecycle
- Proficient in Microsoft PowerPoint, Word, Excel, Visio, Outlook, Salesforce, Smartsheet, Confluence, and Jira
- Experience in PBM claims adjudication, benefit setup, and pharmacy operations
- Expertise in product billing, compensation modeling, and strategic product pricing
- Extensive experience in vendor management, including evaluating, selecting, and overseeing third-party vendors
- Capable of conducting market research, understanding the competitive landscape, defining product identity, and staying informed of trends that may influence future product direction
- Client-facing experience, including subject matter expert support for finalist presentations and related tasks
- Strong experience in contract review and execution, with a proven ability to analyze, negotiate, and finalize contracts
- Comfortable working in a fast-paced environment and managing multiple priorities in a matrix organization
- A versatile professional who is comfortable taking on various challenges and operating autonomously with minimal supervision
Responsibilities
- Partner with Director, Product Managment and other key stakeholders to develop product & service roadmap for MaxorPlus
- Responsible for development, implementation, coordination, and assessment of clinical programs
- Provide leadership as a "go-to" resource on clinical product strategy team for clinical programs, formulary, and utilization management.
- Demonstrate curiosity to understand "how" and "why" existing systems/processes operate the way they do
- Use knowledge gained to enhance product design and inspire new product solutions
- Collaborate cross-functionally to develop project plan, and manage the development and rollout of new products & services
- Performs market research to understand competitive landscape, define product identity and stay informed of changing trends that may influence future direction of product portfolio
- Provide recommendations on product positioning, packaging, and pricing strategy
- Partners with marketing to develop market facing collateral for a portfolio of products, throughout the product lifecycle; including sales decks, sell sheets, RFP responses, email, and other content
- Collaborates with marketing to identify marketing activities for strategic planning and implementation
- Coordinate with internal groups to ensure products & services are represented consistently across proposals, sales and marketing materials, and other collateral
- Support a range of Clinical strategy initiatives as needed to achieve short-term and long-term goals and objectives
- Other duties as assigned.
- Promptly report any allegations of impropriety to the Compliance Department.
- Comply with Maxor’s Ethical Business Conduct policy and Maxor’s Compliance Program.
- Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
- Complete required training, as assigned, within the established timeframes
Qualifications
Education:
- Bachelor’s Degree preferred or experience in the desired scope of work.
Experience:
- 5-7 total years’ experience with 5+ years in pharmacy benefits management, healthcare, or pharmacy industry strongly preferred.
- 5+ Years in Product Management, Product Development and experience with product launches and management of those products through market lifecycle.
- 5+ Project management experience and knowledge of pharmacy benefits management required.
WE OFFER
At Maxor, we foster a diverse and progressive culture that promotes a work-from-home model and a "dress-for-your-day" approach to work attire. Our team-oriented environment encourages collaboration and innovation.
We offer highly competitive compensation and comprehensive health benefits including:
- Comprehensive mental health and wellbeing resources
- Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
- Company-paid basic life/AD&D, short-term and long-term disability insurance
- Rx, dental, vision, other voluntary benefits, and FSA
- Employer-matched 401k Plan
- Industry-leading PTO plan
- And more!
Apply today at: https://www.maxor.com/careers/
Maxor is an EOE, including disability/vets
