*3+ month contract, possibility of extension or converting to a permanent hire
This is the pay range that the employer reasonably expects to pay for this position $22.18/hour - 24.82/hour
Optional Benefits: Medical, Dental, Vision, 401K
Job Description
The Sales Operations Specialist plays a key support role within F&B North America by providing order to cash, administrative, and project management support to field sales. This position acts as a Field support for US field sales and service associates. This role is responsible for managing and prioritizing requests from our sales team and our customers.
Location: St. Paul
Primary Responsibilities:
- Enter pricing in SAP, including maintenance of current agreements
- Assist with processing of credit and rebills
- Facilitates the customer equipment order process by reviewing orders for Area compliance and routing to CS – Equipment group
- Investigate order challenges and support ecommerce
- Setup and maintain customer agreements in SAP
- Coordinate with internal partners to ensure accurate customer data including contract alignments, discounts etc.
- Support sales tool CRM Dynamics including new account setup process, add service task to target account/account. Support training opportunities to field associates
- Point person for general questions from area account managers, district managers and regional managers on the Hub, onboarding new associates, AMs and DMs
- Assist with root cause analysis and process implementation in order to cash process
Basic Qualifications
- Three years of office experience supporting sales, finance or relevant business experience
- Customer service or credit services experience
- Intermediate to advanced proficiency with the Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
- Self-motivated, strong analytical, problem-solving, and organizational skills, high attention to detail and the ability to handle multiple tasks and effectively prioritize to meet deadlines
Preferred Qualifications
- Experience working in SAP
- Completed associate degree or equivalent
- Strong written, organization and verbal communication skills
- MS Power BI