The Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.
We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.
Job Description
Dexcom is seeking an IP Systems Specialist, who will join our IP Ops team at Dexcom. The position will report to the Director, IP Legal Counsel, Operations and Compliance. Dexcom’s IP Operations team is responsible for optimizing IP services, driving IP projects, and managing IP systems and processes, while working collaboratively with global IP professionals, outside counsel, Dexcom legal operations colleagues, and legal operations vendors. This role is critical in ensuring that the IP team is innovating, improving, and handling IP matters efficiently and effectively. We are looking for a motivated self-starter, who can think creatively about challenging issues, is passionate about problem solving, and can use analytical expertise to proactively drive solutions, and enjoys working as a team.
Responsibilities
The Dexcom IP OPs team has overall responsibility for managing IP systems and processes for the IP team. This position take responsibility for:
- Programming and systems-side management of our IP software systems including Anaqua and Acclaim IP, and other systems as necessary. Main responsibilities include, ensuring implementation of substantive workflow, law, and rule changes, maintaining data integrity, developing, and maintaining reports in the Anaqua and HyperView environment, and supervising, coordinating, monitoring, and programming processes within Anaqua.
- Support and systems-side management of our Brightflag billing system, including upgrades, tickets with Brightflag support and technical concerns or issues with integrations between systems.
- Help design and implement best practices and documentation for our systems and the workflow playbook for all systems.
- Generate workflows, document management and request intake systems using Microsoft tools such as SharePoint and Power Apps.
- Provide agile programming and workflow implementation in support of our IP Legal team. Must be comfortable with rapid change of direction and improvement on-the-fly in pursuit of driving design, implementation and maintenance of our systems and project objectives.
- Collaborate with legal operations colleagues on law department processes, including billing, ticketing, document management, and other systems.
- Be comfortable with learning Dexcom procedures in order to be more efficient with back-end systems programming
- Provide input for developing and implementing user training, including user guides for Dexcom associates and outside counsel.
- As needed, assist other IP Legal OPs team members with their day-to-day tasks, e.g., in view of vacation, workloads, volume, etc.
Qualifications
- Extensive experience programming IP management/docketing software (Anaqua strongly preferred), Microsoft tools, as well as billing systems (Brightflag or Legal Tracker preferred).
- Experience generally with document management systems and USPTO sites including Patent Center and TSDR
- Strong process, documentation, and self-management skills
- General knowledge of patent and trademark lifecycle and processes
- Experience developing legal operations processes and documentation a plus
- Experience with managing data quality and integrity, monitoring metrics and developing reports. Expertise in tools such as Power BI or Excel tools strongly preferred.
- Demonstrated inter-personal skills, the ability to teach, and ability to work within multiple teams
- Demonstrated success in managing organizational and process change
- Demonstrated problem solving skills with an ability to identify issues, develop creative solutions and learn quickly
- High proficiency in database management, software, and technology and the efficient use and programming of software and technology for organization, reporting and automating processes
- Highly organized and self-directed, with ability to prioritize multiple complex tasks
- High proficiency in computer skills including Word, Outlook, Excel, Visio, PowerPoint, and Adobe, (Smartsheet and Power BI a plus).
- Strong strategic thinking with excellent written and verbal communication skills
Education And Experience
- Typically requires a Bachelor’s degree and a minimum of 2-5 years of related experience.
This position is designated as Flex or Remote. Slight preference for candidate who is located close enough to be in the Dexcom office based on special needs in the Sorrento Valley area of San Diego, CA, but not required.
Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at talentacquisition@dexcom.com.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at talentacquisition@dexcom.com.
View the OFCCP's Pay Transparency Non Discrimination Provision at this link .
Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
Salary
$32.78 - $54.61