This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.
Job Description Summary
The Director of Operational Excellence – supports the Global Business Solutions Operational Excellence Team to drive efficiencies across the entire supply chain process, from procurement to payment. We are looking for individuals who have a passion for making a difference in the lives of people around the world.
Role Description:
This leadership role leads and manages the GBS Operational Excellence team by deploying strategic priorities, through recruitment and development of the Operational Excellence team. This leader plans, implements, evaluates, facilitates, and continuously improves the performance of operations across multiple end-to-end value streams. They use process improvement, change, project, and analytical methodologies to work collaboratively with Global Process Owners, business unit leadership, corporate functions and personnel across the enterprise to facilitate improvements in the design, management, execution of end to processes and controls and in support of Baxter’s strategic plan, customer experience, and financial goals.
The Director of Operational Excellence proactively pursues opportunities for improvement and supports multiple end-to-end value chains in meeting and exceeding target performance goals.
Responsibilities:
- Establish and institutionalize effective project management and governance frameworks
- Partner with GBS operations and IT to implement Business Process Management systems and models
- Deliver Process Excellence on high impact and visible strategic projects through Process Discovery, Process Mapping and Documentation, and Pain Point Analysis.
- Conduct process deep dive sessions identify process standardization and optimization opportunities.
- Drive ideation and PI opportunity identification across GBS towers and processes.
- Leverage internal and external benchmarks to identify business process improvement initiatives.
- Lead the efficiency agenda and drive process transformation and measurable value across key stakeholders and departments.
- Partner with Global Process Owners/Sub-Owners, Business Process Owners and Operations to improve processes, realize efficiencies and drive an innovation roadmap globally.
- Identify potential automation opportunities and work closely with Intelligent automation to deliver value.
- Advise the business on best practices and available tools to manage business processes and other strategic initiatives.
- Articulate the benefits and estimated ROI for each project and funnel opportunities.
- Develop approach to infuse the continuous improvement mindset into the GBS culture.
- Strengthen the culture of Continuous Improvement through trainings and events.
- Share best practices by bringing insights to business unit counterparts and positively contribute to a culture of process excellence.
- Develop positive relationships with key partners across the company, including engineering, product, and finance.
- Run cross-functional team meetings efficiently and optimally, with the ability to connect dots and influence key decisions.
- Participate in Process Excellence business reviews and operations reviews to discuss functional health on a continuous basis
- Responsible for the direct supervision of various levels of both executives and staff.
Qualifications/Knowledge/Skills/Abilities
- A Bachelor's degree is required. An advanced degree is preferred
- 10-15 years of experience leading Process excellence or transformation programs.
Global experience. - Created a culture of enabling the business as well as a culture centered on the company’s mission.
- Ability to empower a team and align them to the mission of the overall company while achieving goals set within the financial operations group.
- Ability to support and drive innovation as well as efficiencies across the organization.
- Strong understanding of process mining, modelling and automation tools
- Prior experience identifying and evaluating automation opportunities (incl. RPA) including business case development
- Black Belt certification or equivalent experience required
- Six Sigma Master Black Belt certification is a plus
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $176,000 - $264,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses, and long-term incentive. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
EEO is the Law
EEO is the law - Poster Supplement
Pay Transparency Policy
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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