Job Details
Job Location
W Des Moines Office - West Des Moines, IA
Description
JOB SUMMARY
Perform network operations processes to support the Outcomes network and the Network Enablement team.
Essential Duties & Responsibilities
- Manage administrator access and process for organizations in the Outcomes provider network.
- Assist with user access set up for organizations as needed, with focus on large chain support
- Serve as point of contact for regional chain organizations with no assigned network manager. Send regular reports, answer questions, and provide updates.
- Send monthly remittance and other scheduled reports to organizations.
- Own month report card tasks plus other department tasks as needed.
- Assist with department projects as needed.
Qualifications
KNOWLEDGE & REQUIREMENTS
What is expected of you and others at this level
- Applies basic concepts, principles and technical capabilities to perform routine tasks
- Works on projects of limited scope and complexity
- Follows established procedures to resolve readily identifiable technical problems
- Works under direct supervision and receives detailed instructions
- Develops competence by performing structured work assignments
- Strong written and verbal communication skills
- Strong organizational and time management skills
- Ability to communicate across all levels of an organization, demonstrating professionalism and good judgment at all times
- Must be able to manage competing demands and multiple priorities, while maintaining a strong attention to detail
- Must be able to work with moderate direction, while also being part of an integrated team
- Technical proficiency related to PC and basic office software
- Travel Requirements: Domestic and/or International, up to 10%
Education & Experience Requirements
- Minimum years of work experience: 1 year in healthcare preferred
- Minimum level of education or education/experience: Bachelors or equivalent work experience
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Frequent sitting in stationary position at a desk
- Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
- Occasional twisting of body
- Occasional reaching by extending hands and arms in any direction
- Occasional lifting, pulling, or pushing