Job Details
Job Location
W Des Moines Office - West Des Moines, IA
Description
JOB SUMMARY
Business Solutions is responsible for executing operational functions to support client activities, programs, and reporting.
Essential Duties & Responsibilities
- Responsible for creating and updating client programs within the OutcomesOne® Platform per inbound Jira cards
- Subject matter expert for operational processes and executes assigned processes
- Generates and manages client reporting per agreed upon SOP and SLAs
- Various administrative tasks assigned
Qualifications
KNOWLEDGE & REQUIREMENTS
- Healthcare experience strongly preferred
- Proficient in Microsoft Office products
- Ability to communicate across all levels of an organization, demonstrating professionalism and good judgment at all times
- Strong written and verbal communication
- Highly organized and strong attention to detail
- Excellent time management skills
- Ability to work collaboratively and independently to meet deadlines while managing multiple projects, assignments, and responsibilities
- Prioritization skills and goal setting
- Adaptable to learn new processes, concepts, and skills
What is expected of you and others at this level
- Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks
- Works on projects of moderate scope and complexity
- Identifies possible solutions to a variety of technical problems and takes action to resolve
- Applies judgment within defined parameters
- Receives general guidance and may receive more detailed instruction on new projects
- Work reviewed for sound reasoning and accuracy
- Travel Requirements: Domestic and/or International, up to 10%
Education & Experience Requirements
- Minimum years of work experience: 3 years
- Minimum level of education or education/experience: Bachelors or equivalent work experience in healthcare
- Experience with CMS/Medicare/Medicaid programs, SaaS model, and Excel/data manipulation
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Frequent sitting in stationary position at a desk
- Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
- Occasional twisting of body
- Occasional reaching by extending hands and arms in any direction
- Occasional lifting, pulling, or pushing