R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Medical Billing Associate, you will help the Billing department be responsible for managing and executing the billing processes to ensure accuracy and efficiency in financial transactions. Every day you will be play a crucial part in maintaining positive relationships with clients and ensuring timely payments. To thrive in this role, you will use exceptional customer service and communication skills to accurately process all billing inquiries.
This is an onsite position located in Portland, Oregon.
Here’s what you will experience working as a Medical Billing Associate:
- Prepare and issue accurate invoices to patients in a timely manner.
- Review and verify billing data to ensure accuracy and completeness.
- Resolve billing discrepancies and respond to patient inquiries regarding invoices.
- Collaborate with other departments to ensure proper billing procedures and protocols are followed.
- Maintain and update billing records and patient information.
- Assist in the development and implementation of billing policies and procedures.
- Manage all incoming patient correspondence and communications, including UB04’s, Itemized Statements, escalating accounts for review, and working with a customer service email box.
- Handle requests from patients and other departments to send claim information and statement information to the patient.
Required Skills
- Outstanding customer service skills.
- Excellent attention to detail and accuracy.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and the ability to handle sensitive information confidentially.
For this US-based position, the base pay range is $17.42 - $25.80 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.
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To learn more, visit: R1RCM.com
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