As part of the Wolters Kluwer Health Clinical Effectiveness team, the S
enior Technology Product Manager – Transformation role for Medi-Span will define and manage aspects of the Medi-Span product roadmap involving Transformation projects that enhance operational efficiency, support effective product lifecycle management, and connect the pre and post-sales Customer Journey. This role requires a unique blend of product management skills including technical and business aptitude, strong execution skills, strategic understanding, and cross-functional collaboration.
Essential Duties And Key Responsibilities
- Opportunity Analysis: Use Lean product discovery practices to recommend and justify project ideas that support the product line Transformation strategy based on benefits vs. costs and feasibility analysis.
- Stakeholder Management: Inspire, inform, and engage key stakeholders including executive leadership to gain and maintain support on the product line’s Transformation initiatives. These include: Scaling Operations (platform consolidation, portfolio consolidation, and workflow automation via AI and other approaches) and Connecting the Customer Journey (improvements to the pre and post-sale customer experience).
- Project Accountability: Define and lead Transformation projects with minimal guidance from concept to business case approval to development to go-to-market (GTM) execution, and to post-launch monitoring.
- Cross-Functional Collaboration: Work closely with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, and Marketing to identify and deliver product line changes to support the Transformation vision.
Other Duties
- Become an expert at the Customer Journey across market segments and customer workflows, particularly those relevant to Transformation initiatives.
- Contribute to the ongoing product strategy process.
- Identify and roll out process improvement initiatives.
- Other duties as assigned by supervisor.
Education:
- Bachelor’s degree in business, computer science, or healthcare or equivalent field preferred
Experience:
- Minimum 3 years’ experience with hands-on B2B SaaS product management taking ideas from concept through go-to-market launches.
- Minimum 1 year experience with healthcare technology products.
- Proven track record of managing product line projects with project management and product management skills including risk mitigation, regulatory awareness, customer-to-engineering requirements translation, stakeholder engagement, holistic go-to-market planning, and success criteria identification and monitoring.
- Experience with healthcare embedded data and embedded data workflows is a plus.
- Experience using tools such as Jira, Confluence, and Aha! is a plus.
Job Qualifications
Other Knowledge, Skills, Abilities or Certifications:
- Excellent time management and organizational skills to manage multiple complex projects simultaneously.
- Strong analytical and critical thinking abilities to solve complex challenges with multiple sources of information.
- Ability to understand problems at a high-level and feel comfortable diving into the details to resolve ambiguity.
- Superior communication and interpersonal skills.
- Strong listening skills, asking questions and giving feedback.
- Ability lead across global, cross-functional teams.
- Competency in Microsoft applications including Word, Excel, PowerPoint, Teams, and Outlook.
- Confidence to speak up and take action with a sense of ownership.
- Certification in Product Management (e.g., Pragmatic Institute) preferred.
TRAVEL REQUIREMENTS:
- Maximum 10% Travel – typically up to two US travel activities per quarter (2-3 days each) for customer engagement and team activities.
Compensation:
Target salary range CA, CT, CO, HI, NY, WA: $112,000-$156,650