Location: US Remote - Houston, Texas
Territory: Covers Houston Metro, Galveston & Angelina, Texas
The
Account & Relationship Management Executive is a hybrid hunter/farmer role, responsible for both new business and renewals in the Healthcare Provider marketplace. Customer base includes but is not limited to hospitals, health systems, universities and clinics.
Using a value proposition solution selling model, the
Account & Relationship Management Executive will secure new business by partnering with Inside Sales, Sales Operations, and Customer Success Teams on the following:
- Identifying target opportunities, building relationships with stakeholders and key decision makers, and determine opportunity accountability & responsibilities by role for active selling phase
- Developing a customized product solution proposal, and conducting product demos
- Coordinating with Inside Sales team for timely contract creation, terms and conditions development, quoting, and modifications
- Closely managing the deal through closure, keeping management informed of any risks or delays
The
Account & Relationship Management Executive will also work to retain customers, and create cross-sell/up-sell opportunities in the existing customer base. This includes:
- Conducting regular account review meetings; Reviewing account utilization management reporting to provide recommendations
- Overseeing contract renewals driven by Inside Sales team
- Collaborate with marketing in account communications planning and marketing campaigns
Job Qualifications:
Education:
- Bachelor’s Degree or equivalent is required
Preferred Experience:
- 3+ years in a field sales role
- Demonstrated ability to build relationships with and present to key decision-makers of hospitals and health systems
- Proven track record of coordinating with Inside Sales representatives to advance opportunities in in territory
- Excellent account management skills and ability to manage external and internal business priorities
- Ability to demonstrate and communicate value of sophisticated and complex products/technologies
- Highly motivated, with proven ability to over-achieve individual and team-based targets
- Ability to construct, present and execute a Territory Business Plan
Other Knowledge, Skills, Abilities or Certifications:
- Excellent analytical, listening and presentation skills
- Effective time management and prioritization skills
- Exceptional verbal and communication skills
- Excellent administrative and organizational skills and process-orientation
- Expertise in Microsoft product suite and Salesforce preferred
Travel requirements:
- Ability to travel up to 30%