In Some Jobs You Take Orders. In This One, You Write History.
Join the healthcare information technology team that’s turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you’ll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.
We’re looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company’s continued growth.
Are you ready for this exciting challenge?
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First Databank (FDB) is currently seeking a Research Associate I in the Editorial Department. The Research Associate I plays a critical role in the Editorial Department.
Position will be based out of the Indianapolis, IN office or South San Francisco, CA
Responsibilities:
- Obtain and compares source information as directed by work procedures, supervisory personnel, and team pharmacists, for inclusion within knowledge base content.
- Work conforms to stated policies and standards.
- Acquire skillset to analyze and understand source information for possible applicability within maintained knowledge base products.
- Maintain, analyze and prepare possible resolution for discrepancies within the data audits and other reports using your acquired knowledge and understanding of the database with support by team lead, supervisor and/or management.
- Performs various data entry tasks to record or verify a variety of coded and uncoded source information into knowledge base content maintenance system.
- Supports an environment in which co-workers develop trust and sensitivity to others’ concerns and viewpoints.
- Cross-trained to perform basic tasks routinely done by other RAs as a backup.
- Carries out limited research activities, makes observations, analyzes data and is able to discuss with supervisors in comparison to stated Editorial policies and work procedures.
- Acquire through training an understanding of phases of work processes and acquire the knowledge of the job duties.
- Takes ownership of all work completed.
- Engage in open and honest discussion and communication of ideas, commit to the decisions and actions and focus of achievement of collective results.
- Works collaboratively in a group as a team member to accomplish stated goals.
Required Skills:
- Microsoft Outlook, Word and Excel skills are needed for completion of assigned tasks and external customer communications.
- Thorough knowledge of Salesforce and OnBase to be acquired on the job.
- Demonstrates effective verbal and writing capabilities.
- Must be able to multitask and stay organized.
- Prioritization of workload; able to seek guidance when competing priorities are present.
- Attention to detail; work performed in an accurate and timely manner.
- Effective Organization skills, able to manage day-to-day work and projects.
- Completes data entry work using appropriate Apollo forms, and other data platforms and tables as needed.
- Can work independently and in a team environment with supervision by management personnel.
- Basic drug knowledge and pharmacy experience is logically applied to data entry consistent with current Editorial policy.
- Through training, acquire the ability to write and submit New Clinical Formulation requests per Pharmacists’ final review.
- Through training, acquire the knowledge and use of common data sources for research and gathered data storage.
- Through training is capable and proficient in data entry tasks using new and existing forms and tables.
Required Experience:
- Bachelor of Science (BS) or Associate in Science (AS) in the health or biological sciences – must acquire a Certified Pharmacy Technician License in California or Indiana within 2 years of hire
OR
- A Certified Pharmacy Technician (PTCB certified) and currently licensed in California or Indiana with at least 2 years of pharmacy technician experience in a healthcare setting.
- Skills Required – Demonstrates ability to work within FDB data entry systems and internal support systems and database knowledge.
- Able to work at an intermediate level with Microsoft Office applications of Word and Excel.
- Knowledge of Salesforce, Microsoft Access or Flyspeed preferred.
- Demonstrates effective verbal and written skills.
- Demonstrates ability to conform to work procedures; meet applicable deadlines, accuracy, and productivity standards.