Business Development Rep (BDR) Manager
Title: Business Development Representative (BDR) Manager
Type: Full-time (Exempt)
Location: Fully Remote (United States)
Reports to: VP of Marketing
Who We Are:
SureCost is the leading provider of pharmacy purchasing and inventory management solutions. Our SaaS platform empowers pharmacies across the nation to streamline their operations, reduce costs, and stay compliant in an increasingly complex and competitive landscape. We are committed to delivering innovative solutions to pharmacies so they can simplify their daily activities and focus on providing the best patient care possible.
At SureCost, we think work/life balance should have, well, balance. With team members across the United States, we value the freedom of fully remote work, flex hours, and unlimited PTO are core to how we operate.
What You’ll Do:
We are seeking a Business Development Representative (BDR) Manager to lead and manage the BDR team to achieve and exceed sales targets. This role involves developing strategic plans, training and coaching the team, continuously looking for ways to improve team operations and supporting the execution of operational enhancements, and implementing effective sales techniques to generate new business opportunities and drive revenue growth.
Responsibilities in this role include:
- Lead, mentor, and manage the BDR team to ensure high performance and achievement of sales targets.
- Provide ongoing coaching and feedback to improve sales techniques and product knowledge.
- Roll up your sleeves and dig into the BDR operations: highlight ways to enhance operational efficiencies and work with the Marketing team to execute on operational improvements
- Monitor and analyze team performance metrics, including lead generation, conversion rates, and revenue contribution.
- Conduct regular team meetings, performance reviews, and one-on-one coaching sessions.
- Foster a positive and motivating team environment that encourages growth and collaboration.
- Develop and implement comprehensive business development strategies to drive pipeline growth.
- Identify target markets, customer segments, and potential business opportunities.
- Collaborate with marketing and sales teams to align on campaigns, messaging, and lead generation strategies.
- Design and deliver training programs to enhance the skills and knowledge of the BDR team.
- Keep the team updated on industry trends, competitive landscape, and best practices.
- Prepare and present regular performance reports to senior management.
- Implement data-driven approaches to identify areas for improvement and optimize processes.
- Work closely with the Sales, Marketing, and Product teams to ensure alignment and effective communication.
- Act as a liaison between the BDR team and other departments to ensure smooth operations and resolve any issues.
- Participate in cross-functional meetings and contribute to the overall business strategy.
- Oversee the execution of outbound and inbound lead generation activities.
- Ensure the team effectively qualifies leads and schedules meetings for the Sales team.
- Develop and refine outreach scripts, email templates, sequences and call strategies and own the documentation of team pitches and team operational processes
What You’ll Need:
- 2-5 years of experience directly managing a BDR team within a SaaS business
- 2+ years of experience working directly in a CRM to support business development
- Proven experience in a business development or sales role
- Strong leadership and team management skills
- Excellent communication, negotiation, and presentation skills
- Excellent written and verbal communication skills
Huge Plus If You Have:
- SaaS and/or B2B experience
- Healthcare or pharmaceutical industry experience
- HubSpot experience
- Prior Account Based Sales experience
Perks and Benefits:
We are proud to offer generous benefits including:
- Fully Remote
- Unlimited PTO (Highly suggested 3-week minimum)
- Flex Hours
- 100% healthcare premiums covered for employees
- 70% healthcare premiums covered for dependents
- Low cost-to-employee vision and dental
- Automatic 3% employer addition to 401k
- 12 weeks of fully paid Parental Leave
- Technology stipend to cover the equipment you need to set up your home office
- Professional development reimbursement
The estimated base salary range for this role is $70,000-85,000/year in addition to a competitive commission package. The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, geographic market, and often a combination of all of these factors. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location.