Job Description
Overview
The Territory Business Manager is the primary liaison between the company and our key customers in the field and ensures our market standing is secure and growth oriented. Our Territory Business Managers are the front-line support that drive top-line sales growth for the company. Acting as Trusted Advisor to our customers, the Territory Business Manager provides the best mix of product and information resulting in a superior Infection Prevention environment.
Responsibilities
- Creates demand for Contec products through personal contact, presentations, demonstrations, education and training of end users and sales partners
- Actively manages existing business to ensure continuity of sales and to develop long term relationship
- Communicates regularly and effectively in person and remotely with company management and sales partners to identify sales opportunities, to stay abreast of projects, to develop action plans and to close sales
- Partners internally with cross-functional leaders
- Understands Contec product lines, services and support materials (literature, technical data sheets, website and certificates) in sufficient detail to maintain existing sales and to generate new sales
- Engages healthcare professionals and other market segments at all levels and across multiple departments regarding regulations and best practices for cleaning and disinfection of healthcare environments
- Provides customer feedback and market insight to product development and marketing efforts for new applications research, new product design, and process improvement
OTHER DUTIES AND RESPONSIBILITIES
- Attends conferences, trade shows, and other professional meetings to promote Contec’s product solutions and brand.
- Submits timely and periodic activity and expense reports.
- Participates and works within ISO 9001 quality standards guidelines in accordance with Contec’s quality goals
- Others may be assigned.
Competencies
Being Resilient: Maintains a positive attitude despite adversity. Displays a supportive attitude and forward-thinking approach despite troubling circumstances or setbacks when dealing with end-users, distributor and manufacturing representatives’ teams.
Communicates Effectively: Is effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and positions levels with both internal and external constituents. Adjusts communication content and style to meet the needs of diverse stakeholders.
Drives Results: Persists in accomplishing objectives despite obstacles and setbacks. Always keeps the end in sight; in extra effort to meet deadlines, budget expectations, and strong top and bottom-line orientation.
Resourcefulness: Applies knowledge of internal structures, processes, and culture to resourcing efforts. It is a composite of several competencies. It’s energy, passion, analytic skills, and persistence wrapped into one. Display the brains and drive to figure out how to get over, around or through barriers to success.
Collaboration: Works cooperatively with others across the organization to achieve shared objectives. Facilitates an open dialogue with a wide variety of contributors and stakeholders both internally and externally.
Ensures Accountability: Establishes clear responsibilities and processes for monitoring work and measuring results. Promotes a sense of urgency and establishes and enforces individual accountability in the team.
Decision Making: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment. Decisively makes high-quality decisions, even when based on incomplete information or in the face of uncertainty.
Manages Ambiguity: Can comfortably handle risk and change. Makes significant progress and remains calm and composed, even when things are uncertain. Adapts quickly to changing conditions in the verticals we serve.
- Ability to work in a team environment
- Performs duties with the highest regard for safety and quality
- Ability to understand and follow site protocols, policies and procedures
- Able to demonstrate support and adherence to Contec’s core values: respect for others, doing “whatever it takes” within Contec’s core values, vision and strategic direction, exhibiting integrity, having a tolerance for risk, understanding there is life outside of work, enjoying the ride
Qualifications/Requirements
A Bachelor's degree (BA or BS) from a four-year college or university or five years related experience, or an equivalent combination of education and experience is required.
Benefits
- Competitive market salary with annual incentive
- PTO starting at 17 days
- 9 company observed holidays plus 1 floating holiday
- Community service PTO (up to 40 hours annually)
- Insurance benefits, including medical (PPO), dental, vision, short and long-term disability, life insurance
- Two types of Flexible Spending Accounts, 1) Medical Spending Account and 2) Dependent Care Spending Account
- 401k and a company match (100% up to 3%, and then 50% of the next 2% deferred)
- Tuition Reimbursement Opportunities
- Family Benefits
- Adoption Assistance Program, Infertility Treatment Coverage
- Maternity and Parental Leave
- Onsite Amenities
- Onsite gyms, onsite health clinic, canteen for refreshment
- Hybrid Work Options (based on department operations)