You will be responsible introducing the drug's assistance program, conducting benefit investigations and navigating reimbursement issues. Job tasks include entry of patient data, researching insurance benefits, contacting insurers, advising the healthcare provider and/or patient of patients' benefits, identifying patient access barriers and seeking resources to overcome barriers.
- Start Date: Monday, July 22, 2024
- Location: Overland Park, Kansas - Employees on this team will remain on-site for training then have the opportunity to go remote.
- Schedule: Varied shifts available from 8am - 8pm CST Monday through Friday (NO WEEKENDS OR HOLIDAYS)
- Pay Range: $18 - $22/hour with an opportunity for growth!
Requirements
- Answers inbound calls and makes outbound calls to introduce services
- Gathers patient data, addresses the needs of the patient and reviews insurance benefits.
- Records the call details in patient data system.
- Contacts insurers for verification of benefits
- Conducts follow-up with pharmacies
- 2 to 4 years of experience in a customer service role addressing customers by telephone and providing information about product/services.
- 2 to 4 years of experience maintaining records of customer interactions and recording details of inquiries
Benefits
- Medical, Dental and Vision benefits become effective the first day of the month following 30 days of employment.
- Employees are fully vested in their 401(k) after 90 days of employment
- PTO is preloaded into employees account based on hire date. Year one employees are prorated with 100 hours (12.5 days) and then increased to 140 hours (17.5 days) at year two.
- Vacation bonus based on tenure ($1,000/upon 3 year anniversary and $2,500/ upon 5 year anniversary)
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire.
